JURY 2

Program Goals

Goal 1

Goal 2

Goal 3

Goal 4

Course Design Projects

 Program Goal 1 - IT 510


Executive Summary

In Instructional System Design (IT 510), I created a self-paced instruction manual for those interested in knowing how to power clean (an advanced weight training exercise in which the weight is raised from the floor to shoulder height, ending in the bar resting across shoulders).   This project consisted of a documentation section, instruction packet, as well as an assessment packet.  The Morrison, Ross, and Kemp Model of Instructional Design was used throughout the life cycle of this project.  This process entailed the following sequential steps: identifying the problem (needs assessment), learner analysis, task analysis, instructional objectives, content sequencing, instructional strategies, designing the message, development of instruction, and evaluation methods.  This model drove on the idea of flexibility, and that the process of instructional design is cyclical, and that any of the elements can be addressed at any time.  This project entailed multiple discussions with a Subject Matter Expert (SME) to assist with the information needed to compose an efficient front end analysis.  Feedback and revisions suggested by my peers and SME were made to enhance the quality of my documentation, instruction, and assessment of my project, which in all offered me the opportunity of seeing the flexibility and significance of the Morrison Model.

 

Project Life Cycle

As previously stated within my summary of IT 510, the Morrison model caused me to sequence my project in nine steps.  Within this section, I will discuss each step within the project’s life cycle, from beginning to end. 

Phase 1: Identifying the Problem

Deciding I wanted my topic for this project to be on teaching people how to properly power clean, I was addressed with a simple yet thoughtful question, what is the problem that I need to solve?  Why is instruction necessary for my selected topic?  Seeming apparent, my initial answer was to prevent common injuries that occur from incorrect form and technique.  Even though this answer was apparent, I needed to dig a little deeper and understand why this lift (an attempt at performing an exercise/movement) needed to be taken with caution.  My subject matter expert (SME) helped me in the first stages of my front-end analysis and needs assessment.  Meeting with my SME, we felt that it would be more productive to meet in a gym.  Requiring minimal equipment for the lifter, I was told to just come in shorts, a t-shirt, and gym shoes.  Upon arrival to the meeting, I was informed that I was going to be taught how to power clean correctly, and that another staff member was going to help with demonstrating proper and improper forms for the lift in various phases of the lift.  Being able to record the encounter and take notes, I was able to ask questions; however, the majority of my questions were answered from my SME’s walk-throughs of the lift.  Speaking with my SME and the other staff member present for the demonstration, I was able to concur what muscle groups the learner will be isolating, what materials can and could be worn or used when performing the lift, and understanding how and why injuries occur due to power cleaning.  The following link provided is the documentation section for my project; however, I would like for you to reference the sections bolded problem information statement, and goal analysis.  These two categories were what I had gathered within the first phase of my project’s life cycle.

                Figure 1.1: http://www.siue.edu/~mday/JURY%201/Artifact%201%20-%20IT510%20Documentation.docx


Phase 2: Learner Analysis

Jumping right into the Learner Analysis, since I knew that I had taken so much great information from my SME, I thought that I was going to be able to answer the following questions with ease: what general characteristics should people engaging in power cleaning have?  What specific characteristics should most, if not everyone attempting to power clean have (more so geared towards health issues)?  Even though my SME and I had discussed a variety of things pertaining to the matter of power cleaning, I realized that I had never stopped and asked whether there was a recommended age for people to start power cleaning?  Also, I realized that I had never asked, who should not power clean? 

My problem statement that I had written within the first phase of the project became the basis for the general characteristics of my learner analysis (Seen on page 3).  “The Power clean is a technical lift, generally performed by athletes.  The clean is typically favored among explosive movements and lifts.  The level of complexity in performing this lift enabled the lift to be considered an Olympic lifts.”  Understanding that the lift is technical, complex, requires explosiveness, generally performed by athletes, and is considered an Olympic lift automatically ruled out the possibility for children still in grade school (Kindergarten – 8th), as well as elderly people that might have limited mobility. 

As far as specific characteristics were concerned, I had to go through my notes and recordings gathered from my SME meeting.  Reviewing my materials, I realized that there were minimal standards that needed to be met in order to perform the lift.  The first specific characteristic that I had noticed was that the lifter had to at least be able to pick up the bar, which weighed 45 pounds.  Next, I realized that the lifter had to be able to use the following muscle groups: legs, back, shoulder, and chest. Therefore, the lifter needed to be able to use all of the muscle groups utilized in the lift.  Also, if the person had obtained an injury in the past that limits the person’s range of motion or ability to apply force, a lift of this nature might call for the clearance or advisement of a specialist or doctor.  And lastly, because the instruction was going to be delivered through writings, and medical terminology would be used, I figured that an eighth grade reading level should be a specific characteristic. 


Phase 3: Task Analysis

When I began writing my task analysis I started off with four general categories.  These categories were 1) materials lifters use, 2) exercises within movement, 3) placement of lifter, and 4) performing the lift.  Ideally, these were the points I intended on educating my readers about.  Therefore, it made sense to make these four categories the focus of my task analysis.   Expanding on the first category within my task analysis was very easy to compose.  This category entailed clothing apparel that would be needed, as well as weight equipment that can be purchased to decrease possible injuries (includes weight belts, wrist wraps, etc.).  It was categories 2-4 which gave me the most trouble.  In this instance though, when I say trouble, what I’m truly referring to was my thought process.   Aspects of the lift seemed like such common knowledge, I was not processing that I needed to include certain cues as a step.  For instance, within category 2 (exercises within movement) section B (jump), I explain how a person jumps.  I first start by saying that a person starts with their feet about shoulders width apart, their legs require a slight bend (2 o’clock), feet will shift from a heel to toe, and the person will drive up through their legs.  When I first wrote this, I did not include the reference of the person bending their knees at a 2 o’clock angle, I also did not include that the person would be shifting their feet from heel to toe.  I thought that these steps should just have been known. 

Seeming moderately difficult to me at first (because I was not as detailed as I should have been when breaking down a task), I found myself making revisions to this section and expanding on it.  Being made aware that I might be able to reference back to the task analysis later and see if any cues were recommended within a movement/phase of the lift.  I was urged by Dr. Knowlton to be aware of cues, and that cues could enhance my project.  Finally comprehending that cues could be the make or break for my project, especially since my project was dealing with complex movements, knowing all of the cues and how one’s body should be shifting or transitioning into the next movement/phase was strongly suggested.  For instance, if you look on page 7 of my documentation, you will see in section 3 part C that steps are not the only instruction being given.  Instead, informing the learner how much they should bend their knees, whether or not they should contract their abdomen, or look forward before lifting is stated.  Also, if you look at section for on page 7, you will see that in statement “B,” the learner is instructed how to breathe before lifting.  Thus, I found myself typing out all of my steps in each category, then I physically stood up and tried to replicate the steps I had written, exactly how it was written.  If a step was missing, then I did not proceed onto the next step.  I had to discover what was missing and add it to the task analysis. 


Phase 4: Goals and Instructional Objectives

Before I was able to begin with this phase of my project, I first needed to establish what my goals were going to be.  Originally I had around 12 goals, this would have made it extremely difficult for me to distinguish between some goals, considering that some goals were so closely related; therefore, I needed to refine my goals.  When I refined my goals, I was able to eliminate a few goals; however, I still had 8 goals remaining (Seen on page 2 of documentation under refine goals).  That’s when I thought, “Maybe I need to arrange the goals in a way that takes me from start to end.´ immediately I noticed similar goals within my ranked goals.  For instance, I realized that I had one goal stating “prevent injuries,” while another goal was saying, “know proper form/technique.”  Being practically synonymous, if a person is aware of how to prevent injuries from occurring with this lift, then ideally they are performing the lift with good form/technique.  My second refinement of my goals allowed for me to reduce my goals from eight to four.  Four was a goal amount that I was willing to work with.  The goals I selected can be found at the top of page 3 in my documentation.  Knowing what my goals would be, I was able to start writing my objectives. 

I used Mager objectives, which have several parts:  the audience (the student will…), the behavior (what the learner is expected to be able to do), the condition (describes important condition, if any, that the performance is to occur), and degree/criterion (how well the learner must perform the task).  The following link will show you numerous objectives created for this project.

            Figure: http://www.siue.edu/~mday/Jury%20-%20IT%20510%20Goals%20and%20objectives.docx

I found it somewhat easy writing my objectives for this project.  However, I did find it slightly difficult to properly label objectives.  The significance of labeling objectives corresponded with being able to select instructional strategies (Morrison explained which combinations of labels works best for an initial presentations/generative strategy).  I typically would find myself tossing back and forth between options that expressed what was going to be taught (fact, concept, procedure, principle, rule) and how it was going to be presented (recall or application).  Some of the concepts just seemed to mash together after a while.  Also, sometimes a concept could be a principle, it just depended on how many elements or concepts were involved.  Thankfully though, I and my peers had drafts and other assignments that pertained to labeling objectives.  Conversing with my classmates and Dr. Knowlton aided in the dilution of my labeling conundrum. 


Phase 5: Instructional Strategies

This phase of the project was crucial.  The purpose of this portion, in the documentation, was to come up with the best way for the content to be presented so the learners could master the objectives.  Thus, I was introduced to the term initial presentation and generative strategy.  To my understanding, good initial presentations and generative strategies helps resolve common problems or mistakes associated with a topic of interest.  For instance, within objective 2.1 of my project, the objective is being able to identify which grip is used within a power clean, depending on the learner’s knowledge about power lifting; a standard lifter might be susceptible to using a basic pronated grip, rather than a pronated hook grip.  Uncertainty, concerning a learner’s knowledge of hand placement should be resolved within the initial presentation, eliminating any misconceptions or thoughts on how the bar is supposed to be gripped.  The initial presentation is the way in which content is delivered.  But what exactly is a generative strategy?  Generative strategies are exercises or checkpoints that learners complete.  Meaning, generative strategies facilitate learning, and are a prominent feature of the solution, Generative strategies require the learner to participate.

I decided to write all of my initial presentations first (for each objective), and then write the generative strategy portion of the objective.  But why did I do it this way?  Well, for me, writing out my initial presentations was easy once I had correlated my objective’s label (concept-recall, fact-recall, procedure-application, and so forth) with my initial presentations description (the description can be found directly below each objectives initial presentation line).  Correlating these two things ensured that the information I planned on presenting corresponded with my intended form/approach of learning for that objective.

I found that visualizing my initial presentations helped me write them.  I stated what each objective would entail, if a caption would be placed by or under an image, as well as which pictures would be used, and more.  How I envisioned my initial presentations scan be seen on pages 9-21 within the Goals & Objectives portion of my documentation.

While writing initial presentations seemed easy, the generative strategies were troublesome for me.   Looking at a couple of my peers generative strategies (this was during a project checkpoint), I discovered reoccurring trends within their generative strategies.  These trends fostered 1) stating what the learner would become knowledgeable about, 2) what the learner will be able to conceptualize, 3, what the learner will replicate,  4) whether or not the learner will envision a task, and 5) the learner will be given feedback.  These trends helped me compose the generative strategy portion of my documentation.  These reoccurring trends can be seen throughout my generative strategy portion of my documentation.

To be sure that the learners were actually learning each objective, test items needed to be made for the learner.  With each objective, a question was produced.  Making sure that the test item aligned with the type of behavior being performed in the objective, thought was placed in how to measure the proficiency of the objective.  Depending on the significance of the objective, some test items were multiple choice, while others were short answer.  I figured that sequential steps or a process of some sort should be written down.  Those steps are probably important to know.  For instance, within test item 3.1 on page 14, the learner is instructed to list the exercises involved within a power clean.  These steps are important for the learner.  If they are unable to do an exercise, they will be unable to do a power clean.  Also, missing a step can result in a failed attempt at power cleaning or progressing in weight.  Therefore, due to test item 3.1’s importance, it was only adequate for the objective’s proficiency to be 100%, requiring the learner to be able to write the exercises involved. 

 

Phase 6: Development of Instruction

This segment of the project was probably the most fun.  After spending a great deal of time on constructing my documentation, I was able to visualize what I wanted my instruction to look like. When I began producing my instruction, I started with the cover page.  I wanted the words “performing a power clean” to be visible to all that might glance at my packet, and be somewhat astonished by the person performing the lift in an image.  I thought that this would help catch my reader’s attention. 

Next, I had to provide an overview about the lift, within Morrison’s model, the introduction to instruction is called a “preinstructional strategy.”  Morrison offers several different types of preinstructional strategies that can be used.  I selected an overview.  The reason that I selected an overview is because the overview can describe how learning to power clean will aid in the enhancement of a learner’s physical fitness (Morrison, 179).  Introducing the subject of power cleaning, an overview can prepare the learner for the task to come.    Not to mention, majority of the objectives developed for performing a power clean are concepts and facts, matching the task attributes of the overview strategy and why this lift is important and why it should be incorporated into the reader’s workout.  My overview for this project can be seen within the following link.  After I had stated the overview of my project though, I thought that it would be a good idea to explain to all of the readers what exactly a power clean was.  Wanting to keep my readers engaged and transitioning into the next part (after learning what a power clean was); I tried to close paragraphs out with sentences that persuaded the learner to continue onto the next section.  For instance, at the end of me telling my readers what a power clean was, I stated “Knowing what a power clean is now, what materials are needed or entailed with this exercise?” 

Getting past the introduction portion of my instruction, the rest of the instruction was broken down into four parts; each part entailed a goal that was written in the documentation.  Within each part, I wanted my sections to be as interactive as possible.  This was achieved by writing to my readers as if I was having a conversation with them.  I would give the reader information about a topic and ask questions to ensure that they are with me and ready to go.  This can be seen within my first paragraph within each part (1-4). 

For each fact and concept stated within the instruction (was typically in a blue font as header) I gave a description of the fact/concept and gave additional details about the fact/concept through bulleted points.  Some parts within the instruction differed as far as descriptions were concerned (bullet points were omitted in heavily described sections).  For instance, within Part3 of the instruction, you will see where parts are heavily paragraphed based, with no bullets.  However, to help simplify the context, and give the reader some form of visual stimuli, I frequently inserted images throughout the instruction to help the learner see different placements and positions stated in the text.  Probably one of the most unique and useful utilization of images that I offered the reader was showing the difference between an incorrect and correct power clean, and having the caption underneath the lifter to explain what was incorrect.   This example can be viewed in Part 3.  To reduce the reader’s cognitive load, several illustrations/images would be placed throughout the instruction, more heavily in the segments dealing with the movements/phases of the lift.  The rationale for adding more images in these parts was to reassure the learner that the descriptions they were reading corresponded with the action they were envisioning. 

Lastly, at the end of each part, an assessment, checklist, or checkpoint (were my generative strategies put in action) was provided for the reader to complete before moving on to the next part.  This was to ensure that the reader had a good comprehension of what they read before continuing with more advanced or difficult concepts/procedures.  Within sections that were based heavily on facts or procedure, I felt that it was necessary to have multiple assessments provided within a part.  This can be seen in Part 1, Part 3, and Part 4 of the instruction (Seen on page 3, 11, 14, and 24).               

Concluding the instruction to my readers, I congratulated the readers on successfully completing the instruction manual.  I also instructed the readers on taking a test that would assess whether or not they truly understood the material, and if they might be able to safely complete a power clean with proper form. 

 

Step 7: Evaluation Methods

Evaluations within the IT 510 course project were assessed multiple ways.  For example, my project was evaluated by my Subject Matter Expert.  Below is an excerpt from my documentation explaining what the SME’s role was within the project? 

            Figure 4.1: http://www.siue.edu/~mday/Jury%20Figures.docx 

The second type of evaluation was peer feedback.  Having various checkpoints and peer reviews in the IT 510 course really helped me see what my strengths and weaknesses were in my project.  For instance, when one of my peers had looked at my instruction and went back to my documentation sequencing strategy, they realized that Part 1 of the instruction referring to equipment and other workout apparel), they realized that I wasn’t necessarily using a real-world sequencing strategy, rather I was explaining a concept and the benefits of that concept. So, it was suggested that I consider implementing another sequencing strategy to justify this strategy in my instruction.  This can be seen within figure 4.2 under the heading sequencing content.  My peers also did a good job at offering suggestions for test items within the instruction.  For instance, within Part 1, a test item asked for the reader to distinguish between materials in poor or good condition.  Not thinking that using the same image might just be simple recognition and not authentic learning, my peer suggested that I use different images when testing my readers over materials that have been seen prior to the test items. 

A third, yet hypothetical type of evaluation used, fell under the second part of my Formative Evaluation section.  The section called Pilot Test was written under the presumption that I was administering my instruction and assessment to a small group of people interested in learning how to power clean.  The following link will show you what my pilot test entailed.  The instructions for my pilot test seemed thorough, at least it is something that I could envision having to undergo if I was asked to be involved in an experiment or test. 

 

Program Goal 1 - IT 530

 

Executive Summary

Working in teams and groups is inevitable in the workplace.  Therefore, the professor of Project Management (IT530) formed groups of 3-4 students for the course design project.  My team produced a project plan for a Google Chrome Book Initiative (real-life project).  My group managed a project for implementing Google Chrome Books in a local school district  We created several components of this project; however, the focus was a project plan, rather than the implementation and evaluation of the plan. 

To enhance my team’s project plan, the team had to provide an overview or Purpose of the Project, the rationale of the project, the products or deliverables that were planning on being produced, the approach or overview of the project plan (phases of work and who would be doing the work responsibilities, etc.), and a list of project personnel.  The production of the Google Chrome Book Initiative project plan was formed from the design of a Problem/Opportunity Statement (POS) document, Project Network Diagram, Resource Breakdown Structure (RBS), Work Breakdown Structure (WBS), Work Package Assignment Sheet, Resources and Cost document, Gant Chart & Milestone document, which were developed throughout the life cycle of the project. 

 

Project Life Cycle

Getting Acclimated

The beginning efforts for this project were different from past projects I had undergone in the IT program.  I was not the sole designer and producer of this project; instead, I was going to possibly be working with three other peers.  So, rather than me researching and gathering information about a subject, and brainstorming ideas for possible  projects by myself, lines of communication had to be opened before the team could begin working. 

Early in the semester, every student was asked to post a writing in a discussion board, stating if they believed whether or not they would be a good leader, as well as where they tend to place themselves within a group (the head or the tail).  Stating I didn’t mind taking on additional responsibilities and tasks in group assignments, nor did I mind managing tasks that others have difficulties in complying with, I was chosen as one of the “course’s” team leaders.  Being selected as a leader, I felt obligated in introducing myself to my team members and finding out what each team members schedule was looking like for possible meeting times.  

I had run into a problem (a risk assessment that was not taken into account this early into the project) when contacting my team members.  Being one of few problems I had encountered in the IT program, I realized that after attempting to contact a team member for almost two weeks that team member had withdrawn out of the class.  I had mixed feelings about losing a team member (having a heavier workload); yet, I was relieved to know my team could commence with our project.

I collected everyone’s contact information and shared it amongst the group.  Finding available times, we were able to schedule our group’s first meeting.  Wanting to prepare myself for the meeting, since our first meeting was supposed to brainstorm ideas for our project plan topic, I figured it might be good to email my team a possible scenario, that I had created, for our project plan topic before the meeting so that the team could have an idea of what a topic could be if we did not have a real-life project to use. 

The purpose of creating this hypothetical document/scenario was to get the ball rolling on a possible topic.  This also was created to help my team members get a feel of what our topic should look like.  I figured since there were no templates/examples to go on for possible topics, I would generate a topic that seemed like a real problem a Project Management team would plan for, then our group could extend on that.  And if not extend on my idea, perhaps we could come up with one that resembled the structure/format of my scenario.  Ultimately, I created this scenario to help my team brainstorm possible topics. 


First Meeting – Creating the POS

The first meeting is when our team began to brainstorm not only about our first assignment, but also about how often we felt meetings would be needed, how we planned on sharing documents, as well as our division of tasks/assignments and expected deadlines.   

Hesitant of what to expect from this project, we tossed about our initial thoughts and understanding of the project plan.  Uncertain of our project’s workload, we concluded that we would face the feat together.  Moving into our first assignment, me and my team members had to choose a topic for our project.  Looking at the email I sent my team prior to our meeting, we discussed whether or not we were going to go with the hypothetical topic I had written.  At first, appearing that the hypothetical scenario would be the topic of choice, it was then that Eric Weiss had mentioned that he was currently working on a Google Chrome Book initiative at a school.  Of course, with this being a real-life project, we were instantly on board with Eric’s project.  Wanting to know more specifics about the project, Dianne Iberg and I asked a series of questions relating to 1) the client wanting the Google Chrome Books, 2) the specifics about the plan, 3) how long it was going to take to be implemented, and so forth.  Feeling we had a grasp on the topic, we now needed to determine what information would be included within our Purpose/Opportunity Statement document (POS). 

Unfamiliar with creating a POS, my team and I figured it was nothing more than a proposal document.  Making sure we were correct, we decided to check and make sure our opinion of a POS was right.  Using our Project Management textbook to look for an example of a POS document, we found an example.  My team discovered we were about half right.  Knowing a POS needed to contain our project plan’s goals and objectives.  However, we did not know a success criteria and risk assessment had to be written.    Being aware of all sections needing to be written, Dianne and I recommended for Eric to write the problem/opportunity section of the document (since Eric was more familiar with the topic).  Agreeing to write the problem/opportunity section, Eric offered to do the POS by himself.  Claiming that making the document would be easy, Dianne and I were fine with letting Eric run with the ball.  Being sure that all of the necessary material would be in the document, we thought it would be a good idea to list off possible goals and objectives, and possible risks, while having everyone in the meeting.  Brainstorming possible ideas probably lasted for 5 to 10 minutes. 

After seeing what our first assignment entailed, how our assignments were going to be divided, and what ideas could be put in our assignment, we were able to converse about how often we would meet, and how we would share documents.  Ignorant to how much time and effort would be needed to produce future deliverables/documents, we figured it would be best to schedule meetings by ear.  For upcoming assignments, we decided to meet about 8-10 days before the deadline.  Within meetings, we agreed to brainstorm the variables a task/assignment entailed, to ensure no aspects were overlooked.  We attempted to divide the work as evenly as possible (if someone had preference/enjoyed creating charts or graphs, they were welcome to go for it).  Also, making sure all of us could view one another’s documents, and make edits before the submission of an assignment, Eric and Dianne recommended we share our documents through Google Drive (Google Docs).  Being my first time using Google Drive, I figured “why not!”   This new medium sounded like something I probably should get accustomed to anyways. 

Concluding our first meeting, it was decided since I was the group leader, all documents should be submitted through me.  I acknowledged that I was fine with this responsibility, but we had to agree that all assignments would be completed at least 2 days before the deadline.   This was so all team members had time to review one another’s documents if wanted.  All of us were in agreement; however, one thing that I still laugh about to this day is that we never declared who was going to be responsible for scheduling meetings; but somehow it fell into my lap. 

 

Designing

The point of this design project was for my group to create the tools that are commonly used in Project Management.  Google Drive was the medium me and my team used to store our teams documents.  This medium was efficient.  Google Drive allowed for each member to view and edit documents from our mobile devices.  Only needing to use the editing feature once throughout our project, our team used the editing features when we worked on the Work Breakdown Sheet (WBS).  The WBS was an assignment that had proceeded after the POS, the Project Network Diagram and the RBS.

 Attempting to share ideas/variables that needed to be included in the WBS, we created a document.  This document only took a few hours to compose.   My team was able to compile the list of variables that needed to be included in the WBS.  Feeling that this task shouldn’t have been too difficult since I had a great deal of information, I offered to construct the WBS diagram (plus I had never created a diagram like a WBS, so I thought it would be a good experience).

 Other than the WBS, our team did not edit anymore documents through Google Drive.  This was not because we did not like editing documents through Google Drive, but rather the remainder of assignments did not require much brainstorming.  Yet, the bulk of our assignments were shared with one another on Google Drive. 

To design this project (Google Chrome Initiative), my group had to create a RBS, Project Network Diagram, WBS, Work Package Assignment Sheet, Resource and Cost Analysis, and a Gantt Chart & Milestone.  I will define and discuss how my team designed these documents/tools.

1.      My group had to create a Resource Breakdown Structure – RBS

A hierarchical list of resources related by function and resource type that is used to facilitate planning and controlling of project work. The Resource Breakdown Structure includes, the minimum resources needed for successful completion of a project

The second assignment my group and I were tasked with was the creation of an RBS (a hierarchical list of resources related by function and resource type that is used to facilitate planning and controlling of project work (Wysocki, 2012, 116)) The Resource Breakdown Structure includes, the minimum resources needed for successful completion of a project chart, graphing the general steps/categories involved in the Google Chrome Book Initiative.  Knowing that certain aspects of the project were going to be provided by the school district (these items were illustrated on the left side of the chart with the red circle in the corners), we wanted to be sure that every base was covered or acknowledged.  Items that were out of our control pertained to the Google Chrome Books, the purchasing of the books, the IT/wireless support, as well as software installation (this was supposed to be taken care of by the school).  The things that my team and I did need to consider were concerns related to training, training supervisors, providing appropriate materials for staff/faculty, creating instruction, producing job aids, and evaluating the staff/faculty, which was displayed in the RBS.  But how did we come to the realization that these were the aspects needing to be cover in our project plan?

Reviewing the problem/opportunity statement, we established that training, instruction needed to be implemented within our project plan.  However, we needed to determine who was going to be trained?  Whether or not we would need to train administrators to train other faculty?  And we needed to know what materials, if any, would be produced from the instruction?  Reading the objectives from our team’s POS document, it was evident that teachers needed to be trained (this included non-teaching faculty as well), and some type of instruction needed to be produced for the faculty and staff.  Naturally, the idea of using a job aid to increase the faculty and staff’s retention was suggested.  Also, due to my common utilization of videos from various media sites, I thought that using videos or at least providing links for the faculty and staff to see videos on how to use different features on the Google Chrome Books would be helpful.  Thus, these aspects of the project were arranged within a document, charting the initiative that my team and I planned on implementing. 

2.      My group had to create a Project Network Diagram

Creating the Project Network Diagram around the same time as the RBS (both assignments had the same deadline); the Project Network Diagram in ways was a replica of the RBS.  The main difference between the two documents was that the Project Network Diagram had a timeline illustrating   how long each phase in the project was supposed to last. 

Having to map out how long we wanted each phase of the project to last, and whether phases should overlap each other, we had to first decide on a timeframe for the project plan.  Working on this portion of the project myself, I did not ask for any opinions on the timeframe of our project; but rather asked if the timeline looked feasible after I had constructed the document.  Thinking that the project could be executed within 30 days, my diagram looked something like this.  I figured that as soon as the first order of Google Chrome Books was placed, the team should commence in designing the instruction for the faculty/staff.  I assumed that IT support would need to be increased if it had not already happened.  Figuring that training/creating instruction for the faculty and staff was not going to be that time extensive, and the materials going to be used to teach them would be easily accessible (you can see within the chart where delivering instructional materials and training lasts for a minimum of 5 days), I made the time blocks for those tasks short.  And lastly, , if I would have thought about it more at the time I would have changed it (due to unpredictable variables and priorities); I suggested that the staff should be capable of being evaluated within a week.  

The production of the document was fairly simple.  After selecting the box option, adding text to the box, and changing the box color, and arranging the boxes in the preferred location, all I had to do was insert lines pointing in one or multiple directions.  This by far was the simplest document I had produced throughout the project plan. 

3.      My group had to create a Work Breakdown Structure – WBS

Stated within my experience with Google Drive, the RBS was essentially a condensed version of the WBS.   Attempting to be precise with listing tasks stemming from the categories within the RBS, the WBS (a deliverable oriented decomposition of a project into smaller components such as products data, and services (Wyoski, 2012, 164)) broke down the tasks involved in my project.  This chart allowed my team and I to acknowledge each component/deliverable within our project. 

Technically, I found it difficult to produce this document so that it laid out well on the page.  I didn’t know how I was going to be able to fit all of the information on one page and make the document easily readable. I could not produce the document with a size 12 font.  The first thing that I did in creating the chart was extending the margins on my page, and then inserting some of the boxes that were present on the RBS.  Determining that seven boxes would be needed in the WBS, I was then able to start placing the necessary information under the boxes that pertained to that aspect of the project.  I felt placing text in boxes would help the reader distinguish deliverables more easily.  Boxes could be used to separate subsections.  However, because I had used so many boxes within my document, the alignment of the boxes became an issue after a while.  Clicking and dragging the boxes to the desired area at times would cause for other boxes to become ajar, shifting from their previous alignment.  Getting the alignment of the boxes took more time than expected.  After the boxes were aligned though, the rest of the document was easy to compose.   Another thing that I had to consider when creating this document was highlighting additional variables within subsections, bullets were used to acknowledge how many more tasks, documents, or aspects were going to be tied into that subsection.  I decided using lines and arrows (starting from the blue boxes, leading to the subsections) would help the reader stay in the correct column(s) or find the subsection being referred to.  Another component that was implemented so that the reader would be able to identify which subsection matched with the appropriate box was by numbering each blue box, and numbering each subsection by the first number of the blue box.  For instance, Technical Instruction was number 5, and the subsections for Technical Instruction were 5.1 and 5.2. 

4.      My group had to create a Work Package Assignment Sheet

Knowing what tasks were going to be included throughout the implementation of the Google Chrome Book Initiative, my team was ready to create a Work Package Assignment Sheet.  This assignment sheet entailed who was going to be responsible for which assignments.  Produced in Microsoft Excel, this document was short and concise.  The Work Package Assignment Sheet contained the following information: the task being managed, the earliest start date for the task, the latest completion date for the task, the person responsible for overseeing the task, and the person’s contact information (email). 

5.      My group had to create a Resource and Cost Analysis

Assigned at the same time as the Work Package Assignment Sheet, the Resource and Cost Analysis document was needed to showcase the project’s budget, allocating which resources were going to be costly.  Primarily composed of personnel (specialists) such as Instructional Designers, Trainers, Administrator, Subject Matter Experts (SME), and an ID Secretary, the majority of costs were towards the utilization of their services.  Since the instruction being produced was educating staff and faculty on how to use Google Chrome Books, our team thought that it would be a good idea if all materials and instruction could be accessed through the Chrome Book.  For instance, PowerPoint presentations used for training the staff and faculty members could be opened and accessed by the staff at any time, by selecting the PowerPoint app uploaded in the Chrome Books.  This would mean that instructional materials would be free (there would be no paper-based instruction); however, we agreed that Job Aids were still a valuable tool, therefore, we decided that we would charge for the production of Job Aids.  In attempt to save our client money, not producing thick packets of instruction reduced the overall cost, as well as utilizing the school district’s facilities to create instruction or hold meetings/sessions.  So, all in all, my team and I tried our best to look out for our client’s interest and save them from additional expenses. 

Produced within Microsoft Excel, one of the more favored attributes about our Resource and Cost Analysis document was our usage of colors to distinguish phases occurring throughout the project.  Complemented by our peers, we were reassured that our documents were of high quality, or at least aesthetically pleasing to the reader.  Producing this document, my team was consistent with the formatting of the document, estimating the intended amount of hours per specialist, the cost for that specialist per hour, and the total estimate for that specialist.  Not to mention, for tasks that might have seemed vague or questionable, side notes were added for further explanation, clarifying the intent or reasoning for the designated amount.  For instance, within the row Presentation/Job Aid Design, we note that “Per Cates article one hour of instruction is about 75 hours of prep time.”  This statement provides reasoning to the client as to why the Instructional Designer will be working a total of 80 hours on the project.  Because, if the presentation to train the faculty and staff members is going to take around an hour, it will take the Instructional Designer around 75 hours to compose that hour.  The additional five hours might consist of formatting, structure, organization, and so forth.

6.      My group had to create a Gantt Chart & Milestone

Like most of the charts and graphs that I had either created or had the privilege of reviewing, I had no idea what all was entailed within a Gantt chart.  Assuming nothing more than this type of chart was used for illustrating a project’s schedule, I was not certain on what variables were going to be included.  Thankfully, Dianne Iberg was familiar with creating a Gantt chart, so without any resistance, I was more than happy to instill her with the task of completing the Gantt chart for the team. 

Upon seeing Dianne’s chart that she submitted to me, I immediately saw that a Gantt chart is a chart in which a series of horizontal lines shows the amount of work done or production completed or in this case, expected to be completed in a certain periods of time.  Observing the chart, a Gantt chart appears to be a tool that could be quite useful in showing activities, tasks, or events displayed against time.  If you look at our Gantt chart, you will notice that on the left of the chart is a list of the activities and along the top is a suitable time scale. Each activity is represented by a bar; the position and length of the bar reflects the start date, duration and end date of the activity. This allows you to see at a glance 1) what the various activities are, 2) when each activity begins and ends, 3) how long each activity is scheduled to last, 4) where activities overlap with other activities, and by how much, and 5) the start and end date of the whole project. 

Sharing a common component across charts, the Gantt chart and Milestone both show the scheduled start or completion of major deliverables. The difference between a standard Gantt chart and a Milestone is that a Milestone may signify an important decision (critical piece of information) that will outlines or affects the future of the project. For instance, within my team’s Milestone, I made a Weekly Status Tracking section, designed to enact some form of protocol when it came to beginning a new deliverable, when Project Managers were to report the status of their deliverables, what the contingency plan was for late deliverables, what to do if budget is exasperated, and more (Wysocki, 2012). 

Once again, my team felt that color coding the Milestone chart would allow for the reader to be aware of when they were moving into another activity/deliverable in the project.  Also, within the Milestone chart, a color code box was inserted at the top of the page to help the reader know the status of the deliverables completion.  For the most part, this Excel sheet was easy to produce.  Besides needing to extend table/boxes so that more text could be placed in the box, there were no usability issues.  Changing the color of the box was nothing more than a right click of the mouse and selecting the fill color option next to the change text color option.  Lastly, when it came to inputting the information for the weekly status tracking, all I had to do was select the box I wanted to start writing in and type. 

 

Designing the Presentation

It was now time to put the information into a presentation (project plan).  In doing so, I had to ask myself an important question, how do I present this information to my reader/client in a format simple enough to not be overwhelmed (reducing cognitive load)?  Instantly, the idea of paragraphs was tossed out (there would have been too much to read).  The idea of bullets didn’t seem like a terrible idea; however, I did not know the best way to structure the information without it seeming never ending (it would have taken several pages).  So, still liking the idea of keeping my sentences short and concise like a bullet, I decided that putting my information into a table would be the best way for me to present my information in a format that would be simple enough, and not overwhelming in appearance. 

Aware that I was going to be breaking down the project plan’s products into categories, I decided that each product being mentioned in the category referenced (deliverables, training materials, and Group/certified trainers) should state the product, give a brief description of the product, and what the intended outcome of the product should be.  This can be seen under the section titled products in the project plan document.  To help the reader/client’s eyes stay in the correct row, I decided alternating the tables colors from blue to white (per row) would help the reader keep their place.  After completing the table though, I had to answer an important question.  The question required for me to explain the problem as to why this initiative was needed?  Being around the same time when I had learned that the word literacy meant more than just being able to read and write the answer to this question was all too easy.  The answer was this, as technology advances, so does a student’s digital literacy.  As technology evolves, so does the idea and definition of literacy.  Therefore, schools need to adapt to new technologies, equipping students with the tools necessary for success.  My answer can be seen at the end of my tables within the products section. 

 

Conclusion

The most meaningful experience I took away from this course was team work.  The efforts my team put into producing the Google Chrome Book Initiative came at a price.  That price was forming common ground, understanding one another’s strengths and weaknesses, and being able to manage tasks.  From this course, I learned the value of a Gantt chart, and intend on using this chart for future projects.  This chart offers a sort of organization that keeps a project on task, and offers a plan of contingency if deadlines have passed.  I feel that this will come in handy as I work on my doctorate.  In this course I also learned that I will not be able to do all of the tasks within a project by myself.  I must be able to trust and rely on other people to help in areas where I lack in expertise or cannot devote time in completing.  I feel being able to work with teams is a good skill for an Instructional Designer to possess.  The ability to work and manage groups will be prevalent throughout my career. 

 


                                                                        Program Goal 1 - IT 540 

 

Executive Summary

Assigned the task of creating an online course, I used a medium called Demo Dokeos.   Distance Education (IT 540) required me to research the fundamentals and strategies embodied in creating an effective online course.  The subject I chose to teach was an architect software called Chief Architect. Chief Architect is a 3D computer aided design software used for homebuilding.  This software allows for its user to design a home from the ground up. 

My task was to implement relevant content in the course, as well as setting expectations and assignments for the learners.  This project was developed through a well-detailed documentation section, utilizing aspects of the Morrison, Ross, and Kemp approach..  The documentation covered the following: the purpose of the course, the goals of the course, a learner analysis, a task analysis, instructional strategies, and the logic/rationale for my decisions (feedback, course assignments, structure, and more).  As you read through the life cycle of my project, you will find links to various elements of my documentation. 

 

Project Life Cycle

Envisioning

Like many of my course projects, the IT 540 project began with me choosing a topic.  When I had selected the topic of teaching people how to use architect software, I thought that I might be able to kill two birds with one stone.  I intended on using the software Chief Architect in my IT 597 course.  Seeming like a good idea, I planned on incorporating the videos I produced in my IT 597 project into my content folders in IT 540 (at the time I had not considered the overlap the two might have – this was overcome by good organization skills).  This appeared to be a great way for me to master/grasp how to use Chief Architect; because, not only  would I be producing videos, but I would be incorporating my videos into my course’s content.  So within IT 597 I was the developer of tutorials; and in IT 540, I was the designer utilizing good instruction. 

Positive that this was my topic of interest, it was time to create a project proposal.  Consisting of four parts, my proposal had to acknowledge the need of this course, the standards of the course, the background/rationale for the course, and describing context of environment where the problem exists.  The four sections were fairly easy to compose.  The need section was in ways the pitch of my topic, which ended with me stating for points on how the course will be helpful.  My standards section addressed my requirements and expectations of the learners.  The background/rationale section further explained why learning various elements about housing/home management is important.  Lastly, the fourth section, describing where problems might exist within the course, explained how learners will be able to troubleshoot issues in Chief Architect. 

 

Learner & Task Analysis

Created around the same time, a learner and task analysis was written.  These sections were important.  The reason I say this is simple, 1) I needed to list characteristics about who could take the course, and 2) I needed a listing of tasks and materials involved throughout the course. 

Starting with the learner analysis, I thought of basic requirements for my learner’s characteristics.  I envisioned the average age of my learners at 16.  If you look at my document, you will see that the specific characteristics I set were fairly reasonable.  I wanted to ensure that the learners would be capable of utilizing a computer, comprehending the readings, and physically capable of using the software (motor skills and visual ability). 

Thinking about the numerous folders I had to create for my course, I figured I might as well decide on my main shell folders.  Based from several Instructional Technology courses, I knew I wanted a syllabus, content, coursework, announcements, discussions, tools, and a my grades folder in the main shell of the course.  These folders offer a great way of keeping the course organized.  If you look at my task analysis portion of the document, you will see within the second task I have the listings of the folders I want for my course shell (this analysis was more so of a script as opposed to an analysis).  The third task stems off of the second, conveying how the material will appear in the folder.  The remainder of the task analysis followed a similar process, explaining what would be entailed within a syllabus, coursework, and tutorial folder. 

 

Design

Goals & Objectives

I developed three different types of goals for this project.  I developed 1) goal to promote interaction among students, 2) goal to promote the content, and 3) goals to promote students’ well-being. 

First, thinking about the harder goals, I wanted to create a course that was challenging yet comprehensive, I decided that that could be a goal.  At first uncertain on how I was going to assess this goal, the ideas for objectives rushed to me.  This goal in ways became the foundation for my learner’s expectations.  If you look at the objectives in goal 4, you will see my objectives encouraged the learner to envision, and design and produce images from what they have learned.  Knowing what I wanted the learners to do, I still needed to determine how I would distribute content to my learners.  I had to decide if using multiple learning strategies would be effective, and if so, which strategies would be more beneficial? 

Second, writing the easier goals and objectives (the goals and objectives dealing with course content); I was able to complete a large portion of my goals and objectives section with minimal difficulty.  Looking at the goals and objectives link I provided, you will notice that I have bulleted common troubleshooting issues, as well as features within Chief Architect.  All of these issues/features were placed in objectives. 

Reading several chapters from my Distance Education textbook, I knew that all of my goals for the project could not solely focus on learning content.  Instead, I had to also consider the well-being of the student.  I needed to establish goals that might aid in the releasing of tensions or fears about an online course.  

The third goal I had considered was how to relieve my learner’s fears about the course, and ensuring the learners are engaged in providing feedback.  Within my goals and objective, found under the heading Instructional Strategies on page 6, you will see how variables ranging from content to comfort were considered for this project.  I contrasted from content to comfort by simply creating various discussion boards.  My strategy was not only to cause interaction amongst learners, but to help form bonds/relationships. I thought it would be good for students to share more than course content with one another.  Students should also be able to share and express their feelings amongst one another. 

 

Instructional Strategies

Transitioning into writing my instructional strategies, I had to envision how my content would appear and impact my learners.  Placing an emphasis on retention levels for my learners, my instructional strategies focused on implementing two learning strategies in each objective. The reason that I took this approach is because I experienced a similar structure in the IT program.  Thinking about my online courses, I can recall having at least two learning strategies entangled with each assignment.  Whether it originated from reading an article, summarizing the article, and commenting on other peers articles, multiple learning strategies were used.  If you pay attention to my instructional strategies (Starting on page 6), you will notice that the reader is doing a combined task of some sort.  For instance, within objective 1.4 I wrote, “Reading about security issues with hardware locks, the student will express what steps they are taking to ensure that they can avoid hardware lock issues.”  The learner was asked to 1) read, and 2) write about how they can avoid the problem they just read.   This can be seen on pages 7 within the Instructional Strategies section.  This approach to maintaining high levels of retention is evident throughout my entire instructional strategy section (pages 6-17).

 

Rationale behind Instructional Strategies

This section in my documentation explained my rationale for 1) standards I created for learners giving feedback, 2) purpose for implementing certain strategies, and 3) the structuring of the course’s content. 

Dialogue was an important aspect of my course.  I needed to make sure that my learners would be able to make connections from real-world experiences to their learning.  I wanted my learners to incorporate a level of humanization within the course.  Not to mention, I had to try and help my learners create attachments and bonds/relationships (will occur through the learner’s level of engagement).  So, I decided that each learner had to at least respond to two peers per assignment.  Students were to post what they had learned within 200 words; and the learners had to share their experience from the assignment. 

Determining which learning strategies I would use, I reflected on the tool my learners would be working with.  Concluding that writing procedural steps might be confusing, I decided since the software was visual-based, I should implement tutorials.  The tutorials could state the objectives of the video, and list steps occurring within the video.  Another strategy I included required the learners to do readings.  Finding articles on significant or meaningful issues in home building, readings would be assigned to educate and cause learners to integrate past and current knowledge.  For further clarity behind my rationale for selecting these learning strategies, look at the second paragraph on page 18. 

Being a fan of presentation, I knew the structure of my course could overwhelm my learners if not handled properly.  So, what structural concerns did I need to address or be concerned of?  Well first off, I didn’t want my learners fretting over coursework/assignments.  Instead of having my learners see all of the assignments on one page, I placed assignments into weekly folders.  Second, I wondered if I should post the weekly assignment folders bi-weekly.  Or should I have all of the folders posted in the course at the beginning of the semester?  Uncertain of my learner’s preference, but knowing I prefer to know what precedes me, I decided all of the weekly folders should be posted at the beginning of the semester.  For the students wanting to look ahead, they would be capable of doing so. 

 

Learner Assessment

Like all projects, a means of assessing my learners was a question I needed to answer.  Placing myself in the shoes of a teacher, as opposed to a designer, I knew a prototype or pilot test would not be acceptable for this project.  Instead, I had to reflect and ask myself “how did my teachers evaluate me?”  My answer was this: I typically completed a survey midway and at the end of a semester.  For some classes, my work/efforts were measured or graded by a rubric (seen at the bottom of page 17).  Probably one of the more rewarding assessments though, was the assessment of self (this can be received by feedback from peers/professors).  Seeing how all of these types of assessment worked for me, I figured “why try to fix something that’s not broken?”  So I figured I would assess my learners with those three assessments.  Refer to page 19, Definition of Success. 

 

Building the Course

Learning to use the Learning Management System (LMS)

The last phase of this project’s life cycle was learning how to use the features within Demo Dokeos.  This was an assignment in itself.  Appearing easy enough at first glance, there were mechanical issues that I faced in utilizing this media.  For instance, when I tried creating a new folder in the main shell, I thought I accomplished this task by creating a new folder within the Downloads folder.  I was incorrect.  My folder was only accessible after selecting the downloads folder in the main shell.  I discovered quickly that I could not add nor edit the names of main shell folders. 

Unable to create the main shell folders that I originally labeled and outlined in my documentation (task analysis – page 5 in documentation), I needed to reassess how I wanted to proceed.  Observing the folder titles provided by Demo Dokeos, I had to select which folders I would keep or discard.  After deliberating which folders I would use, I needed to choose which main folders would contain what information.  Seeing how there was an assignment folder within the main shell, I could make that folder my coursework folder.  Having to compromise with using the document folder, I decided to create a syllabus and video folder within that folder. 

The easiest task in Demo Dokeos for me was inserting YouTube videos in my video folder.  Being nothing more than selecting a link option, copying a URL from YouTube, and pasting it in Demo Dokeos, inserting videos was simple.  To best ensure that my learners learned how to use the feature of interest (walls, bathrooms, kitchen, etc.); I selected two videos for each feature.  One video was a tutorial I created, and the other video was a tutorial I thought was informative, resembling my own, and easy to follow. 

 

Producing Assignments

Creating the material for the online course was time extensive.  I had to enter a vast amount of material in a variety of folders.  The repetitiveness of this process made it feel longer than it should have been.  The first task, pertaining to inserting information, dealt with me trying to create my weekly assignments.  Seeming like a never-ending task, repetitive in organization and sentence structure, editing aspects in the assignment folder took more time than expected.  A funny feature about mediums like Demo Dokeos though, is that if you step away from your computer for a while, you will be booted out, lose what you were working on, and have to log back in.  This happened to me a couple times when I was working on my weekly assignments.  After getting booted off the second time, I started writing my weekly assignments in Microsoft Office.  Then I would copy and paste my assignment(s) in Demo Dokeos. 

 

Creating the Syllabus

I also had to create a syllabus, and additional documents such as the Course Project Assignment, and the Final Reflection Assignment.   Taking less time to compose, these documents were necessary for my learners to have.  I know this strategy was helpful for me.  In my past courses, if I did not post anything within a discussion board, knowing that others were posting what I was feeling was good to know.  Also, being able to see how the grades were going to be weighed (project is worth x%, reflection posts are worth x %), might help the learner prioritize the importance of assignments, such as the Course Project Assignment.  However, weighing projects is something that should not be taken lightly.  Weighing assignments takes careful consideration.  It is important to have some kind of balance.  I did not want the Course Project Assignment to be valued too much over general assignments.  This would cause for students to be more susceptible to blowing off smaller assignments, especially knowing those assignments did not accumulate to be a substantial portion of their grade.

 

Reflecting on my project

Before this project, I had no idea how much work teachers place into preparing an online course.  I had underestimated the amount of time professors, as well as instructional designers place into creating online courses.  Depending how an instructor organizes and structures their course, it can either be chaotic or pleasant.  When I say chaotic, I specifically mean not being able to know what my coursework load will be like from week to week.  Being unaware of the instructor’s expectations on what a good and bad response/post looks like.  And last, if a course has a vast amount of content in one folder or section that looks never ending.  A course can be pleasant when the following issues are taken into consideration, and relationships/bonds are able to be made within the community/course.  Students must be able to relate or share their experiences.  Typically adults are more invested in learning when course content is relevant and practical, applying to the learner’s life.  As I learned in IT 500, with Adult Learning Theory, in order to make connections, the learners must be encouraged to discuss their experiences, whether past or present.   Being able to make connections on a personal level offers stronger correlations towards learning.  This is what I believe makes the IT program so successful.

 


Program Goal 1 - IT 597

Executive Summary

Within Design Studio II (IT 597), I was tasked with incorporating multimedia in learning.  Choosing to create several tutorials about an architect software called Chief Architect; I had to produce interactive instructional videos/tutorials.  This project required a great deal of envisioning, as well as an outline/script to ensure all elements and features in the videos were addressed.  The design of the project was developed from documentation, entailing what goals, objectives, and how the tutorial(s) would be presented.  The production of this project used a variety of mediums, responsible for the recording of instruction and the implementation of captions.  

The evaluation method used in relaying the quality of the tutorials was through a user assessment test known as a Think a Loud Protocol.  This protocol assisted me in making changes preferred by my users.  Overall, this protocol resulted in higher levels of retention and clarity about certain features used in Chief Architect.  The Rapid Prototyping model (a non-linear approach allows for the quick development of a product, offering flexibility between the design and development phase) was used to help prompt feedback assisting me in the revision of my project.  This non-linear approach allows for the quick development of a product, offering flexibility between the design and development phase

 

Project’s Life Cycle

Envision

I wanted to do something that I hadn’t done before.  I have created websites, made audio tutorials, and paper-based instruction before.  I wanted to do something different.  In search of looking for something new, I for some reason was going through a phase where architecture was on my mind.  I was imagining what I wanted my dream home to look like.  Not thinking at the time that there might be software that could help me design my home, a couple of days before my topic/proposal were due, it hit me that there is probably architect software.  Curious, I did a web search trying to find any free architect software that I could.  Next thing I know, I stumbled onto Chief Architect. 

I was Impressed with the features within Chief Architect, and the numerous videos I found on YouTube.  I was adamant that I could do my project on Chief Architect.  I was able to storm through the problem section of my proposal.  Deciding which design approach I wanted to use for this project did not come as easily; but it wasn’t a toss-up.  Since I was going to be making videos (which do not take too much time to create when a script is provided), a rapid prototype approach seemed effective. 

Differing slightly from most courses in the IT program, this course required me to do a Jury Writing while working on this project.  Required to do this writing in the early stages of the project, this assignment helped create my Project Scope (the explanation of my projects envision phase). 

When envisioning my project, I needed to take time and discover how I was going to begin the project. Overall, I wanted my user(s) to be able to construct their own home.  My logic was, this should draw out characteristics of that person’s creativity and envisioning abilities.   I wanted the user to be able to achieve these wants through multiple user-friendly tutorials, instructing the individual on how to proceed with their own ideal house.  So my primary question was, “how will this be goal/want be met?”  Within my envision portion of my Project Scope (Seen on page 1), I found myself physically exploring Chief Architect without any instruction/guidance.  Noting my initial reactions (first experience) with Chief Architect, I compiled a list of responses, reactions, and thoughts that I had.  My list of reactions can be seen in blue text in my Project Scope document (Seen on pages 1 and 2).  Thinking other learners might have similar issues, I had to work on resolving problems with user ability and knowledge about features. 

Straying from more common ways of constructing documentation, my documentation merely addressed the objectives in each video, and the steps involved.  Seeing how I would be using screen recording software (BB Flashback Express) to capture my instruction, an initial presentation section seemed like it would have been repetitive.  I was aware that I would need to follow my directions/steps and explain what I was doing.  Within the link, you will see what I meant when I said I strayed from more common approaches to constructing my documentation.  You will notice each heading starts with a “V” and a number, followed by the name of the feature being discussed.  The “V” signifies that there will be a video on whichever feature (walls, bathrooms, floors, etc.). 

 

Design

Being aware of what to consider before designing my tutorials, my next phase was determining what points I wanted to discuss /present in the video(s).   I wanted the design of my videos to have a simple structure/format, allowing the learner to comprehend the video with ease.  To make sure I wasn’t missing any information, I thought creating a list or script would help me stay organized when making my tutorials.  This list would contain my objectives for the video, and the steps applied in the video.  Within my design section, I also had to determine how I was going to make my tutorials interactive.  One thing that I have learned in previous classes is that good instruction must be interactive.  In IT510, we called this “generative.”  In IT486, we discussed “interaction” as being with the self, with others, with content, or with teachers.”  But, how do I make a video interactive?  A learner can’t “generate” in a video.  Seeking the advice of Dave, he pointed out to me that sometimes a well-placed question can at least make a learner interact with themselves:  “Do you remember the steps needed to complete the task you just learned?”  So, I realized that my videos could have interaction.  To see when this question was added in the tutorials, as well as the time given to my learners to answer the question, look at the second paragraph on page 3 in my design section.  Lastly, this portion of my Project Scope explained what I wanted my users to assess and provide feedback on when applying the rapid prototype method. .  This can be seen on page 3 paragraph 3. 

Having to write all of the steps in each video was the most time consuming aspect of my documentation.  This required me to familiarize myself with Chief Architect, and research how to use and implement each feature.  Next, after I confirmed the steps I had learned from other sources were valid (applying the steps they suggested); I had to write all of the steps that occurred. 

 

Prototype 1

Not being my first time making an educational tutorial, I had forgotten how frustrating recording can be.  I thought that creating these videos would only take five minutes, but I found myself working on each video for 30-60 minutes.  I did not want to record over material, so I ended up restarting my videos quite a few times.  After recording a video I deemed worth keeping, I then imported the file into an AVI and opened the file in Windows Live Movie Maker.  In Movie Maker, I was able to create the tutorials title page, and insert captions towards the end of the video, recapping the steps that occurred.  Not wanting a list at the end of the video, I made sure to have the captions of each step appear as they were mentioned. 

I did not use a word for word script.  That seemed rigid.  Therefore, I referred to the steps I had written in my documentation instead of writing a script.  After creating tutorials in IT 596 (prerequisite class prior to 597), I learned that having an outline helps.  Helping me stay organized, discussing my steps in order, an outline turned out to be useful.  Without an outline, I would have forgotten steps. 


Think A Loud Protocol

I wanted to use a rapid prototyping approach.  I needed to determine how I wanted the prototypes to be evaluated.  So I had to answer if I wanted my users to provide an unstructured type of feedback?  Or did I want my users to be more organized in how they assessed my feedback?  Wanting my feedback to be more structured, I decided a Think a Loud Protocol would be efficient for this project (a method which allows designers to observe and understand the reactions and verbal responses of an individual using a product).  I felt the best way of interpreting my findings would be through video recordings. 

The method used to gather this information consisted of users being stationed at my computer desk, and utilizing my PC.  The users had minimal to no noise distractions (they were in a room with the door closed, removed from other people).  The users were recorded from a side view, in order to capture both facial expressions and what on the screen they were reacting to. 

While recorded, the users were asked to state if anything stuck out to them, needed further explanation, or did not make sense.  After completing the videos, the users were then asked to create a home design, showcasing that they understood the material shown within the videos.  However, while creating the home, they were supposed to state if they were facing any difficulties, if they forgot how to do something, if there is an easier way to get to a feature or tool, as well as their overall feelings with the software. 

 

Feedback on Prototype

I assessed my prototype by using a Think a Loud Protocol.  The protocol assessed whether my users were capable of creating a home with the tutorials I produced.  I asked my users, as they were recorded, to watch two sections of my prototype:  Exterior & interior walls and doors & windows.  I was able to gather great feedback.  While they watched these sections of my prototype, they simply talked out loud, offering their reactions to what they were seeing.

The main problem that I was aware of before conducting this user assessment was the quality of the video.  My first user quickly addressed that issue in the first tutorial.  Unfortunately, the screen recording software I had used did not make it possible for me to enhance the quality of the video. Having to import and export the video feed multiple times, resulted in the reduction of quality.

A suggestion one of my users offered was having all steps in each video placed in a table.  The user felt showing each step individually would result in forgetting steps.  Apparently the user said they did not remember what the first step was by the time they had reached the fifth step, within the recapping portion of the video.  Fortunately, this was not an issue with the other user.  Ironically though, the user claiming to have forgotten the first step in the video was able to successfully use the software without any hesitation or questions.  Both users successfully navigated through the software without any problems.  No one had extensively long pauses, or pauses at all for that matter.  Each user was able to remember and carry out each step stated within the tutorials with only having to watch the tutorials once.

Overall, each user stated that they enjoyed using the software.  They stated that the software was easy to use, and that they might strongly consider using a software program like Chief Architect to design their future home or remodel a section of their home.  Shown within the links below are two drafts of my first prototypes of exterior/interior walls, and windows and doors:

                        Figure: Exterior and Interior Walls

                                    Doors and Windows

I did not take notes within the protocol (since my users were being recorded), but I kept mental notes of how my users responded.  Looking at the recordings of the users, I not only listened for feedback, but I also looked for facial expressions.  Expressions such as grimaces, rising of eyebrows, smiles, or anything of that nature was looked for.  My user’s body language and facial expressions remained constant throughout the viewing of the tutorial (they were relaxed, sitting upright in their seat).  It was during the creating of their home that brought about changes in posture and facial expressions.  While creating their home, they leaned closer towards the computer screen, and smiled when they had completed a feature to their satisfaction. 

Another form of feedback I received was from my peers and Dave, within my Design Studio II checkpoint.  Below is a link providing possible suggestions for improving my tutorials, within this link you will see my reaction to each ideal (in blue text) and whether or not I implemented their suggestion(s).  One suggestion that really stood out to me from a peer, supported a partial idea from one of my users in the Think A Loud Protocol, was adding a table.  I was more prone to dismissing the idea because it came from one person; however, being favored by more people swayed my stance. 

            Figure : http://www.siue.edu/~mday/Jury%20-%20Program%20Goal%202%20(Evaluation%20-%20IT%20597%20figure%202).docx

 

Prototype II

I redesigned my videos in attempt to find a balance.  I wanted to ensure my videos were interactive.  This was to deter my audience from feeling as if they were in a lecture, being buried with material.  The new design of my videos accompanied one of my user’s ideas of listing the steps of the procedures that I was teaching after I taught them.  However, instead of inserting this list at the end of the video, I followed advice from Dave and another classmate and placed the list at the beginning of the video, which made the list an advanced organizer.  So, the learner was then able to see the steps they were going to undergo, and were allowed the chance to recap over each individual step at the end of the instruction.  I began my videos by stating the feature being taught and the objectives of the video; and once I begun to speak about the first step, I would then illustrate the steps (in a table) needed to complete the feature being taught.