As a new student at SIUE you will have a great deal of information presented to you in a short time. This page is a quick reference to a few of the items ITS presented at the Springboard sessions. If you have any questions or if there is anything we can help you with please don't hesitate to contact us at (618)650-5500 or help@siue.edu.
Help Desk
- The ITS Help Desk provides telephone and walk-in service for students, faculty, and staff for all information technology-related problems and questions. Many requests can be met immediately and service technicians are scheduled and dispatched for more complex issues.
- We are located in the basement of Lovejoy Library in room 0005
- phone: (618)650-5500
- email: help@siue.edu
- http://www.siue.edu/its/helpdesk
e-ID
- Your e-ID is your means of identifying yourself to the various services available at SIUE. It will be your username to log on to computers on campus (wired and wireless), log in to your University email, log in to Blackboard (online course material), it is also one of your two options for logging in to Cougarnet (the other being your student ID number and PIN). Your e-ID is also used to identify you to a number of different SIUE offices when you log in to use their online services.
- e-ID support page: http:// www.siue.edu/its/eid_support.shtml
- To sign up for your e-ID or change your password visit: www.siue.edu/eid
SIUE Email
- Your SIUE email address is your e-ID followed by "@siue.edu." (example: jdoe@siue.edu).
- We have two different online email services. Both show you the same email account they just have slightly different features.
- You can log in to your SIUE email at the following addresses:
- connect.siue.edu (at this time Connect will not work with Internet Explorer 9)
- webmail.siue.edu
Blackboard
- Blackboard is a learning management system that allows students and faculty to share and engage with learning materials and to communicate with each other in a virtual learning environment.
- For More information visit: http://www.siue.edu/its/bb/index.shtml
- Blackboard is located at: http://bb.siue.edu (you will not be able to log in to Blackboard until your classes have begun)
Portal (my.siue.edu)
- The mySIUE Web Portal is your single sign-on entry point to numerous SIUE applications such as Blackboard, Connect, Cougarnet & GradesFirst. Within your account you can create blog postings, insert page applications to your custom home page, grab rss feeds, participate in a community discussion forum, keep up with SIUE Events, post Facebook-like entries to your wall, access your friends' wall postings, and much more.
- For More information visit: http://www.siue.edu/its/portal/
- The SIUE Portal is located at: http://my.siue.edu
Cougarnet
- Cougarnet is where you will find your billing information, account balance, the personal information you have on file with the University (phone, address, etc.), financial aid information, grades and academic record information.
- www.siue.edu/cougarnet