ITS is located in the basement of Lovejoy Library in room 0005.
Information Technology Services provides technology resources, user assistance and training, design and production services, and strategic planning in support of the teaching and learning, research, service, and administrative activities of the University.
- e-ID Support
Get assistance with your SIUE e-ID - Knowledge Base
Find answers in the ITS Knowledgebase - Forms
Find and complete IT-related forms - Contact Us
Reach Out to the ITS Support Team
Help Desk
The ITS Help Desk provides telephone and walk-in service for students, faculty, and staff for all information technology-related problems and questions. Many requests can be met immediately and service technicians are scheduled and dispatched for more complex issues.
To contact the ITS Help Desk and request support:
PHONE: 618-650-5500
EMAIL: help@siue.edu
Location: Lovejoy Library Room 0005
HOURS:
- Summer/Break Weeks
- Monday - Friday 8:00am to 4:30pm
- Spring/Fall
- Monday - Thursday 8:00am-5:30pm
- Friday 8:00am-4:30pm
Phones are answered 24 hours a day at (618)650-5500.
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