Websafe VPN gives one the ability to access the University's systems from off-campus.
IMPORTANT:
If the device linked to your two-factor authentication is lost or stolen, please contact the ITS Help Desk immediately to delete the device from your account: (618) 650-5500 or help@siue.edu
Get Started (First Time Users)
- Please complete the following form for access: Request for Remote Access
- Mac Users: Please include your IP and MAC address on the Request for Remote Access Form. Instructions on how to obtain that information can be found here: http://www.siue.edu/its/vpn/vpn_macos_help.shtml
- Once ITS has completed your account setup, you will need to set up your multi-factor authentication. Watch the how-to video here: http://www.siue.edu/its/training/MFA/story_html5.html
- Sign into WebSafe with your e-ID and password at: https://websafe.siue.edu
Get Started (Returning Users)
- Sign into WebSafe with your e-ID and password at: https://websafe.siue.edu
Support, Tutorials, and Training
- Instructions for Exception Site List in Java version 7 Update 51 or newer.
- Supported Platforms and Web Browsers:
| Windows 7, 8 and 10 Windows 7, 8 and 10 |
Internet Explorer 10 & 11 Firefox 52 ESR Oracle JRE 7 and later |
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Mac OS X 10.12, 64 bit |
Safari 10.0 Safari 9.0 Safari 8.0 Oracle JRE 8 and later |
- If you experience problems running or installing Pulse Secure from the Websafe VPN site you may download it below.
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Click the logo of your system to download the relevant version of the Pulse Secure Software.
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 Macintosh |
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- You must be running a current version of anti-virus software, otherwise you may be limited in your VPN connection.
KnowledgeBase
- Search the ITS KnowledgeBase for answers to frequently asked questions.
For more information or questions about accessing Websafe VPN contact the ITS help desk at (618) 650-5500 or help@siue.edu.
