Information Technology Services

Websafe VPN gives one the ability to access the University's systems from off-campus.

IMPORTANT: 

If the device linked to your two-factor authentication is lost or stolen, please contact the ITS Help Desk immediately to delete the device from your account:  (618) 650-5500 or help@siue.edu

Get Started (First Time Users)

• Please complete the following form for access: Request for Remote Access
  
  • Mac Users:  Please include your IP and MAC address on the Request for Remote Access Form.  Instructions on how to obtain that information can be found here:  http://www.siue.edu/its/vpn/vpn_macos_help.shtml

• Once ITS has completed your account setup, you will need to set up your multi-factor authentication.  Watch the how-to video here: http://www.siue.edu/its/training/MFA/story_html5.html

• Sign into WebSafe with your e-ID and password at:  https://websafe.siue.edu

Get Started (Returning Users)

• Sign into WebSafe with your e-ID and password at:  https://websafe.siue.edu

Support, Tutorials, and Training

• Instructions for Exception Site List in Java version 7 Update 51 or newer.
• Supported Platforms and Web Browsers:

• If you experience problems running or installing Pulse Secure from the Websafe VPN site you may download it below.

Click the logo of your system to download the relevant version of the Pulse Secure Software.
32-bit Windows Pulse Secure Application Launcher Pulse Secure Software Host Checker	64-bit Windows Pulse Secure Application Launcher Pulse Secure Software Host Checker	Macintosh Pulse Secure Application Launcher Pulse Secure Software

• You must be running a current version of anti-virus software, otherwise you may be limited in your VPN connection.
• Linux RPM and DEB downloads.

KnowledgeBase

For more information or questions about accessing Websafe VPN contact the ITS help desk at (618) 650-5500 or help@siue.edu.