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Websafe VPN


Websafe VPN grants authorized SIUE users the ability to access the University's systems (your desktop) from off-campus.

Getting Started with Websafe VPN (First-time Users)

  1. Please complete the COVID-19 Work From Home VPN Access Request
    • For Mac Users:  On the VPN Remote Access Request, please include your IP and MAC address. 
      (How-to instructions here:  http://www.siue.edu/its/vpn/vpn_macos_help.shtml)
  2. Download and install the Pulse Secure application located below. 

Logging into Websafe VPN

  1. Open your browser.
  2. Go to URL:  https://websafe.siue.edu
  3. Enter your e-ID and password.
  4. A 'Loading Components' screen will appear.

    websafe loading

  5. Click 'Open PulseSecureApplicationLauncher'. 

    websafe pulse app open

  6. The Pulse Application Launcher may take a few seconds to connect.

    websafe pulse loading

  7. The Websafe VPN home area will be displayed.

    websafe home screen

  8. Websafe VPN is now ready to use. Click on Terminal Session My Workstation [Full Screen] or  My Workstation [HTML5] links to open your SIUE computer in a new window or a Web Bookmark to use an SIUE application. 
    • Note for Terminal Sessions:  Your SIUE work computer must be powered on and locked.

      websafe home screen 


 

What is Pulse Secure?

  • Pulse Secure Software is the software that is used to access certain applications within Websafe.
  • Pulse Secure Application Launcher is an application that allows access to your computer from a remote location.
  • Host Checker will run on your local computer to make sure it is able to run the VPN. Also, it will check OS, Antivirus, etc are up to date.
  • Pulse Secure Software needs to be running to access certain applications within Websafe. If you experience problems running or installing Pulse Secure Software from the Websafe VPN site you may download below.

Downloads
Click the links below to download the relevant version of the Pulse Secure Software.
windows
32-bit Windows
Pulse Secure Application Launcher
Pulse Secure Software
Host Checker
64-bit windows
64-bit Windows
Pulse Secure Application Launcher
Pulse Secure Software
Host Checker
mac logo
Macintosh
Pulse Secure Application Launcher
Pulse Secure Software

Note:  You must be running a current version of anti-virus software, otherwise you may be limited in your VPN connection.  

Instructions for Exception Site List in Java version 7 Update 51 or newer.

 Supported Operating Systems  Supported Web Browsers
 Windows 10  Internet Explorer  10 & 11
 Firefox 52 ESR
 Oracle JRE 7 and later
 Mac OS X 10.15
 Mac OS X 10.14
 Mac OS X 10.13
 Safari 13.0
 Safari 12.0
 Oracle JRE 8 and later
Please Note: Windows 7 and Windows 8 or 8.1 are no longer supported for Websafe VPN access.

 Linux Users

  • RPM and DEB downloads.
    • RPM (Red Hate Package Manager) is a program for installing, uninstalling, and managing software packages in Linux. 
    • DEB is the installation package format.

Knowledge Base


Search the ITS KnowledgeBase for answers to frequently asked questions.


For more information or questions about accessing Websafe VPN contact the ITS help desk at (618) 650-5500 or help@siue.edu.

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