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What happens when I dispute a Payroll Certification?

Payroll staff will review the certification, any documentation support provided and research the Banner system to investigate what occurred. If the employee was paid correctly, Payroll will respond with an explanation. If the employee was paid incorrectly, Payroll will propose a correction for the next available payroll to be processed per the processing schedule. Payroll will communicate the correction needed so that Fiscal Officers/Delegates will be able to see the correction displayed on a future certification. Payroll will also communicate the pay correction needed to the affected employee.