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    • Soccer (W)
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    • Track & Field (W)
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Information Technology Services Sub MenuDismiss

  e-ID Support Help Desk Forms Contact Us Copyright

Banner

Information Technology Services Banner
Log in to Banner
Banner 9 Admin Pages
Required Browser:
Firefox or Chrome
CougarNet (Self Service Banner)
Banner User Reporting
Argos (End-User Reporting Tool) ePrint (Banner Production Repository) Webnow
BB Analytics Reporting
Pyramid Reporting SSRS Reporting
Banner Common Questions
How to Request Banner Access  Banner Training Resources Common IssuesFAQ's
Banner Documentation
Banner Bookshelf Banner 8 Operational Data Store (ODS)Compatibility Support Matrix
Banner Upgrades/Patches
Upgrade Schedule Argos Upgrade Schedule Upgrades/PatchesArgos Upgrades/Patches
Banner Test/Development

Frequently Asked Questions


Please Note: Click on each question to view the response.

When do I need to complete a System Account Request Form (SARF)?

  • You are requesting access to Banner for the first time.
  • You have access but need to add responsibilities. (i.e.; Access to Student and need to add HR Payroll.)

I forgot my password, cannot log in, or my account is locked.

  • Forgotten password - same as e-ID password. If cannot remember, navigate to the e-ID maintenance page and follow online instructions to change password.
  • Cannot log in (if not forgotten password or account locked) - Call ITS Help Desk at x5500 or e-mail help@siue.edu.
  • My account is locked - Send an E-mail to help@siue.edu include name, e-ID and note that the account is locked. Your account will be unlocked and you will be notified by e-mail as soon as possible.
How do I change my password in Banner (INBanner)?
  • Passwords are not changed in Banner. Banner password is maintained with the e-ID. When the e-ID password is changed, your Banner password is changed. Navigate to the e-ID maintenance page and follow online instructions to change password.
I need additional help navigating the forms I use.
  • Call ITS Helpdesk x5500 or e-mail help@siue.edu and they will refer you to the appropriate individual.

I have questions, but don't know who to call.

  • Call ITS Helpdesk x5500 or e-mail help@siue.edu and they will refer you to the appropriate individual.
What is the difference between Banner (INBanner) and Self Service Banner (CougarNet).
  • Banner (INBanner) allows user access to information using Banner Forms based upon your responsibilities. You will use your e-id and password to access.
  • Self Service Banner (CougarNet), based on classification, allows students, faculty, and staff to access their personal information; e.g.: faculty can see their class list, students can schedule their classes, employees can view pay stubs, etc.
  • You must know either your University ID (8xxxxxxxx number) and PIN or your e-ID and password to access.
What is covered in the Banner General Quick Reference Banner General Quick Reference?
  • How to log on
  • How to create My Banner (personalize your menu)
  • How to do a name search
  • Instructions for extracting data from Banner into Excel (for Student and HR)
How do I access reports in E-Print?
  • Follow these instructions Instructions on How to Access Reports in e~Print
  • Cannot log in (if not forgotten password or account locked) - Call ITS Help Desk at x5500 or e-mail help@siue.edu.
What are some important numbers and websites I may need to call or go to?
  • ITS Help Desk: 650-5500
  • Human Resources: 650-2190
  • Student Service Center: 650-2080
  • Registrar's Office: 650-3770
  • ITS e-ID Maintenance: http://www.siue.edu/eid
  • ITS Training: http://www.siue.edu/its/fac_staff/training
Where should I go for information on Department Time Entry and Approval proxies?
  • Look up DDU and Payroll forms, navigate to Payroll's web site . If further assistance is needed, call HR Payroll, x2190.
Where should I go for information on reporting leave?
  • Navigate to Benefit's web site . If further assistance is needed, call HR Benefits, ext. 2190.
What should I do if I do not have the access to all the Human Resources forms I need in Banner?
  • The fiscal officer (or supervisor) should e-mail Tony Martin and include a list of the requested forms and details of employee job responsibilities for the requested forms.
What is covered in the Banner Student Information Quick Reference?
  • How to look up general student information.
  • How to view test scores and high school information, prior colleges, transfer course information.
  • Retrieve the registration PIN.
  • How to process an override, register a student, view student's schedule. 5) How to for the most used Student forms.
Where can I find information about Degree Evaluation (CAPP)?
  • Student Program Evaluations - CAPP
What should I do if I do not have access to all the student forms I need in Banner?
  • The supervisor should e-mail Chris Leopold and provide a list of the requested forms and a description of job responsibilities for the requested forms.
How do I know if my browser is compatible with Banner?
  • Check the Compatibility Matrix.
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