User Experience Research
At SIUE, we are committed to moving to a user-first approach for our entire digital ecosystem. This means prioritizing your needs and feedback—whether you are a student, faculty member, staff member, or alumni—to ensure our website is intuitive, accessible, and effective.
The goal of this initiative is simple: to create a website experience that is driven by research, informed by data, and built with empathy. By helping you accomplish your goals quickly and easily, we will ultimately benefit the entire university community.
Our Research Goals
To guide this process, we are collecting feedback across several key areas:
- Identifying Pain Points: We want to find and fix any problems or confusion you experience when navigating our site.
- Understanding Differences: We aim to understand how the website needs of our students, faculty, staff, and alumni differ to serve each group effectively.
- Accessibility and Mobile: We are focused on ensuring a seamless experience regardless of the device you use (mobile or desktop) and building accessibility into the forethought of our design.
- Measuring Efficiency: We will quantify how easily you can complete key tasks and identify any roadblocks that force you to rely on external resources.
Current Research Projects
SIUE User Experience Research Survey (Study 1)
*If you would like to sign up for future usability study participation please reach out to our Josh Coldiron, our digital designer.
