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ITSpotlight is designed to keep the campus up to date on ITS activities and services.

Office 365 Free For SIUE Students!

September 23, 2014

office 365 at SIUE

Through our license with Microsoft, Southern Illinois University Edwardsville is providing Microsoft Office to every student free of charge. Office 365 includes the latest version of Word, Excel, PowerPoint, OneNote, and more. As long as you’re a student here at SIUE, you’ll be able to use this software for free.


• Install on up to 5 compatible PCs and Macs, plus 5 tablets (including iPad!)

• Gain valuable skills on the world’s most popular productivity software...

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Register now for the 2014 Focus on Teaching and Technology Conference

September 22, 2014

Registration is open for the 2014 Focus on Teaching and Technology Conference (FTTC) that will be held Thursday and Friday, November 13th and 14th, on the University of Missouri-St. Louis campus. For program details about the two-day conference, access the 2014 Focus on Teaching and Technology Conference site at: http://www.umsl.edu/services/ctl/fttc/

SIUE is a Gold-Level sponsor of the FTTC this year, meaning that there is no charge for SIUE participants to attend the concurrent sessions at the...

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iOS 8 Update on Sept. 17, 2014

September 17, 2014

On September 17, Apple plans to release the iOS 8 update for general availability. When these types of releases have occurred in the past, SIUE has seen very large increases in network bandwidth as users try to update their various devices (e.g. iPhone or iPad). This demand has caused issues with other types of downloads and general network traffic.

To help manage this demand, ITS has worked with Apple Inc. by building in some technical safeguards. However, users can also help. Students can del...

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Using Publisher Content with Blackboard (i.e. WebAssign, Pearson, Wiley etc.)

September 15, 2014

Many academic textbook publishers offer web-based learning materials to accompany their textbooks. The materials, ranging from individual activities and assessments to fully built courses, can be integrated inside of Blackboard or used outside of Blackboard as a standalone service.

Although ITS can assist faculty with the implementation of publisher content in Blackboard, many third-party software vendors ask that institutions do not attempt to provide technical support for their products. As a...

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Fall ITS Technology Training Workshops

September 02, 2014

ITS provides training opportunities each semester for faculty and staff who are interested in gaining new or improving existing technology skills. Among other workshops this fall, ITS will offer sessions on Microsoft Office, University email, Banner (the University’s registration system), Cascade Server (the University’s web content management system), and Blackboard (the University’s learning management system).

Visit the ITS Training page to learn more and to register: http://...

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Tips from the Help Desk - Expired Passwords

September 01, 2014

You don’t necessarily need to make a trip to the Help Desk if your password expires. If you know your last working password, go to the e-ID Creation and Maintenance page and click “I know what my password is and I want to change it.”  Follow the instructions on the page and get a new password within minutes. But if you run into any trouble, the Help Desk staff would be happy to help. Call 618-650-5500 or email help@siue.edu with your questions or concerns.

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iPad & iPhone SIUE Email Configuration Tool

August 19, 2014

Attention iPad, iPhone & iPod Touch users!  To easily set up your iDevice for SIUE email, download our SIUE Email Configuration Tool located at:  www.siue.edu/its/email.

Please visit the ITS Help Desk located in room 0005 in the basement of Lovejoy Library if you have difficulties setting up your device.

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Blackboard Discussion Boards Maintenance

August 18, 2014

Monday, August 18th, beginning at 5:00 p.m., ITS will begin maintenance to fix the Blackboard Discussion Board issue. Blackboard may be unavailable intermittently between 5:00 p.m. and 5:30 p.m. If you cannot access Blackboard, wait 30 minutes and try logging in again. If you continue to have issues logging in, please call the ITS Help Desk at 618-650-5500.

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Blackboard Discussion Board Issue

August 18, 2014

Blackboard is currently experiencing an issue with discussion board functionality. Thank you for your patience as we work with the vendor to correct this issue.

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Faculty/Staff Blackboard Reminders for Fall

August 13, 2014

Reminders for fall:

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SIU IT Day - August 6

July 29, 2014

Southern Illinois University’s first inter-campus IT Day, hosted by SIUE, will be held on Wednesday, August 6th, from 9 a.m. to 3 p.m. in the Morris University Center.

The purpose of the event is to bring together IT employees from all three SIU campuses for a day of networking and knowledge sharing. Not only will colleagues have the opportunity to meet with IT counterparts from other campuses, they will be able to share ideas and collaborate on solutions to common issues. The day’s...

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Viewing PDF's Online

July 24, 2014

Due to the way newer versions of popular browsers are now handling the process of viewing pdf's (which causes an issue for dynamic pdf's), we have altered the way all pdf's housed on the siue.edu domain are handled so they are more accessible to everyone.

Now, when you click on a pdf link on the siue.edu domain, depending on your browser type, you will either be asked to save the pdf, save or open the pdf, or the browser will instantly download the pdf to your computer.  Then you can proce...

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Time to Request Fall Blackboard Courses

July 10, 2014

If you plan on teaching with Blackboard during the fall semester, now is the time to request a course shell. Complete the request online by choosing the appropriate option under "Blackboard Faculty Forms" at http://www.siue.edu/its/bb/.

  • Please allow 3 to 5 business days for us to process requests for new course shells.
  • Remember that all newly created courses are set to be "unavailable" at the time of their creation and cannot be seen by your students. When you deem your course ready for stud...

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Turnitin Service Unavailable on July 26

July 10, 2014

Turnitin service will be unavailable during a scheduled maintenance period on Saturday, July 26th, 2014, from 11 a.m. to 11 p.m. CST. Significant upgrades will be made to improve capacity and scalability as Turnitin service utilization grows. An announcement will appear for users within Turnitin in advance of when the system will be unavailable for this scheduled maintenance.


Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled ma...

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SIUE Streaming Server for Storing and Sharing Media

July 07, 2014

SIUE’s streaming server makes sharing audio and video more seamless by letting viewers access media via a web link regardless of the user’s access to specific AV software.

Upon request, ITS can convert most video (DVD,VHS, Hi8, MiniDV, Blu Ray) and audio formats to files that can be uploaded to the SIUE streaming server. Content must be SIUE-related and must meet Copyright and Fair Use guidelines.

ITS staff can answer questions about these guidelines at 618-650-5500 and more informatio...

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ITS Summer Training Sessions

June 10, 2014

Do you want to learn something new this summer, or improve an existing technical skill? ITS offers training workshops on Microsoft Office, Cascade Server (the University’s content management system), and many other technologies.

Visit the ITS Training page to learn more: http://www.siue.edu/its/fac_staff/training/index.shtml

If you have a question or want to request a one-on-one training session on a specific technology, please contact ITS at help@siue.edu or at 618-650-5500.

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