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Refereed Research
- Lisa A. Ferguson and Gertrude Pannirselvam, "Assessing
Student Satisfaction: How Different Are Undergraduate And MBA
Students?" Proceedings of the Annual Meeting on the Decision
Sciences Institute, Washington D.C., 2003
- Gertrude P. Pannirselvam and Laura Swanson, "What Influences
the Choice of Production Planning and Control Systems?"
Proceedings of the Annual Meeting on the Decision Sciences Institute,
San Diego, 2002
- Gertrude P. Pannirselvam and Lisa A. Ferguson
"A Study of the Relationships between the
Baldrige Categories," International Journal of Quality and
Reliability Management, vol 18, no 1, pp 14 - 34, 2001.
- Gertrude P. Pannirselvam, Lisa A. Ferguson, Robert C. Ash,
and Sue P. Siferd "Operations Management Research: An Update
for the 90's," Journal of Operations Management, vol.
18, no. 1, pp. 95 - 112, 1999.
- Emmanuel E. Eneyo and Gertrude P. Pannirselvam "Facility
Layout Design: Where Does Process Simulation Fit?," IIE Solutions,
vol. 31, no. 11, pp. 37 - 41, 1999.
- Gertrude P. Pannirselvam, Sue P. Siferd , and William A.
Ruch "Validation of the Arizona Governor's Quality Award: A
Test of the Baldrige Criteria," Journal of Operations Management,
vol. 16, no. 6, pp. 529-550, 1998.
- Gertrude P. Pannirselvam "Quality Management and Organizational
Context," Proceedings of the 1997 Annual DSI Conference, San
Diego, CA, 1997.
- Gertrude P. Pannirselvam and Laura Swanson "An Investigation
into the Use of Hybrid Production Planning and Control Systems:
A Case Study Approach," Proceedings of the 1997 Annual DSI Conference,
San Diego, CA, 1997.
- Gertrude P. Pannirselvam, "Consistency in Evaluating Organizational
Quality," Proceedings of the 1995 DSI Conference, Boston, MA:
Decision Sciences Institute, 1995.
- Gertrude P. Pannirselvam and William A. Ruch "Malcolm Baldrige
National Quality Award Model: An Empirical Study" in Productivity
and Quality Management Frontiers - V, Institute of Industrial
Engineers, 1995.
- Gertrude P. Pannirselvam, William A. Ruch, James C. Hershauer,
and Sue P. Siferd "Testing the Validity and Reliability of the
Malcolm Baldrige National Quality Award Model," Proceedings
of the 1994 DSI Conference, Honolulu, Hawaii: Decision Sciences
Institute, 1994.
- Vicki Smith-Daniels and Gertrude P. Pannirselvam "Supply
Coordination Strategies in a JIT Production Environment," Proceedings
of the 1992 DSI Conference, San Francisco, CA: Decision Sciences
Institute, 1992.
Conference Presentations
- Robert Ash and Gertrude P. Pannirselvam, "Inventory
Reduction: Application of Single Firm Principles to the Supply
Chain," Annual Meeting of the Decision Sciences Institute,
Washington D.C., 2003
- Lisa Ferguson and Gertrude P. Pannirselvam,
“Assessing Student Satisfaction: How Different Are Undergraduate
And MBA Students?” Annual Meeting of the Decision Sciences
Institute, Washington D.C., 2003
- Gertrude P. Pannirselvam and Laura Swanson,
"What Influences the Choice of Production Planning and
Control Systems?" Annual Meeting of the Decision Sciences
Institute, San Diego, 2002
- Lisa Ferguson and Gertrude P. Pannirselvam,
"Measuring Satisfaction of M.B.A. Students In The Classroom,"
presented at the 2000 Annual Meeting of the Association of Business
Education, Bermuda."A Path Analytic Model of the Baldrige Criteria,"
Annual DSI Conference, New Orleans, LA, 1999
- Gertrude P. Pannirselvam and Emmanuel
Eneyo " The
Use Of Simulation In Facility Layout Design: A Practical Consulting
Experience," Winter Simulation Conference, Washington
DC, 1998.
- Gertrude P. Pannirselvam "Quality Management
and Organizational Context," Annual
DSI Conference, San Diego, CA, 1997
- "Consistency in Evaluating Organizational Quality,"
Annual DSI Conference,
Boston, MA: Decision Sciences Institute, 1995.
- Gertrude P. Pannirselvam, Lisa Ferguson, Robert C. Ash, and
Sue P. Siferd "The Changing Management Research Paradigm: Where
Do quality and Operations Strategy Fit?," Annual DSI Conference,
Honolulu, Hawaii, 1994.
- Gertrude P. Pannirselvam, William A. Ruch, and Sue P. Siferd
"Variability in Assessing Organizational Quality: A Study of
Data from a State Quality Award," ORSA/TIMS, Joint National
Meeting, Detroit, MI, 1994.
- Sue P. Siferd and Gertrude P. Pannirselvam "Quality Objectives
and System Variability in Medical-Surgical Units," ORSA/TIMS,
Joint National Meeting, Phoenix, AZ, 1993.
- Gertrude P. Pannirselvam and Jeffrey S. Stonebraker "Decision
Analysis as a TQM Tool: An Application to the Malcolm Baldrige
National Quality Award," ORSA/TIMS, Joint National Meeting,
Phoenix, AZ, 1993.
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