WELCOME
The ITS Help Desk provides telephone and walk-in service for students, faculty, and staff for all information technology-related problems and questions. Many requests can be met immediately and service technicians are scheduled and dispatched for more complex issues.
To contact the ITS Help Desk and request support:
PHONE: 650-5500
EMAIL: help@siue.edu
COVID-19 RESPONSE HOURS:
- Phones are answered M-F, 8:00 am - 4:30 pm at (618)650-5500
- ITS Help Desk Lovejoy Library Room 0005
- Closed - Appointments available for equipment checkout
- ITS Help Desk, Morris University Center
- Closed
NORMAL HOURS:
- ITS Help Desk Lovejoy Library Room 0005
- Monday - Friday 7:30am to 4:30pm
- ITS Help Desk, Morris University Center
- Monday - Thursday 8:00am to 9:30pm
- Friday – 8:00am to 6:00pm
- Saturday – 9:00am to 1:00pm
SUMMER HOURS:
- ITS Help Desk Lovejoy Library Room 0005
- Monday - Friday 7:30am to 4:30pm
- ITS Help Desk, Morris University Center
- Monday - Thursday 8:00am to 8:00pm
- Friday – 8:00am to 6:00pm
- Saturday – 9:00am to 1:00pm
Phones are answered 24 hours a day at (618)650-5500.
The ITS Morris University Center Help Desk is located outside Starbucks facing the Goshen Lounge.
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