EDUCATION

Master of Science in Computer Management & Information System Southern Illinois University Edwardsville (SIUe), Edwardsville, IL     

Expected May 2011                   GPA - 3.0

 

Master of Science in Information Technology

University of Mumbai (Bombay), India

(June 2008)

 

Bachelor of Science in Information Technology

University of Mumbai (Bombay), India

 

  (June 2006)                   

RELEVANT COURSEWORK

Oracle Database Administration                                                                                       Database Design                                                                             

SQL/PL-SQL                                                                                     

ADO.NET Programming

Organizational Behavior & Interpersonal Skills                               

Project Risk Management

Procurement Management in Projects

Project Management Standard Processes

Software System Design             

Technical and Business Writing

WORK EXPERIENCE

SIUe - School of Business  

 

Graduate Assistant (CMIS Dept.)

       Jan. 2009 - Present
  • Assist professors with lab design and set guidelines for the coursework
  • Grade and provide guidance to the students on CMIS lab assignments

Syntel Pvt. Ltd. (Mumbai, India)

 

Programmer Analyst

Nov. 2006 - Jan. 2008

Projects:           ACE Insurance Inc. USA - ACE Genius

                                Allstate Insurance Company USA - ACT Maintenance & Support

Technology:   DB2, COBOL, RPG, AS400

 
  • Analyzed client business issues
  • Worked on the requirements analysis design and coding
  • Monitored daily production batch cycles and generated alert for critical cases

Reliance Telecom (Mumbai, India)

 

Customer Service Representative

May. 2006 - Oct. 2006
  • Offered multi-channel customer care solutions via telephone, email, internet chat
  • Provided solutions that focus on improved customer satisfaction and revenue retention

ACADEMIC PROJECTS

·         “Cash Handling System” Presented an analysis based on the business requirements and current needs of the SIUe cash handling system        

·         “Centralized Resource Searching” Created a tool that assist in searching and acquiring the resources required to form a functional team using MS Excel. It combines Pre-assignment and Negotiation techniques.

·         “Sudoku” Developed a game application using Java Development Kit

·         “Bank Reconciliation” Created an automated system for shopping store using Visual Basic & SQL Server

SKILLS
  • Programming Languages: C, C++ , VC++, C# , Visual Basic, JAVA, J2EE, HTML, ADO.NET, VB.NET
  • Database Systems: PL-SQL, SQL Server, Oracle 10g, MS-Access, DB2
  • Operating Systems: Windows XP/vista/7, UNIX
  • Other Tools: MS Office 2007, MS Project Server, Putty, WINSCP

ACTIVITIES

·         Member of the organizing committee, Indian Student Association for SIUe India Night “SANGAM” (2010)

·         Member of the organizing committee, “Roars” an IT event (2004 - 2005) S.K. Somaiya College Mumbai, India

·         Participated in the Sports Summer Camp of “Hockey” (2003) Mumbai, India