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SIUE Faculty

Faculty Ombuds Service Sub MenuDismiss

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What We Do

University Governance faculty Faculty Ombuds Service What We Do
Roles & Responsibilities Training/Code of EthicsAnnual Reports

Roles & Responsibilities

What The Faculty Ombuds Service Does

  • Provides a confidential, impartial and informal dispute resolution process which recognizes the rights and interests of all parties
  • Assists faculty with interpersonal or academic issues and operates independently of any administrative unit as an alternative or supplement to formal grievance procedures
  • Listens and discusses questions, concerns and complaints
  • Helps identify and evaluate various options to address concerns
  • Provides assistance in obtaining answers to questions, as well as information about University policies and procedures
  • Opens channels of communication
  • Serves as a neutral third-party in conflict resolution
  • Attempts to resolve problems informally by mediating disputes to seek a solution which is equitable to both parties and which adheres to University policies and procedures

What The Faculty Ombuds Service Does No Do

  • Does not keep records
  • Does not participate in formal grievance procedures
  • Does not render judgment or make decisions on issues
  • Does not receive official "notice" for the University about grievances, complaints or concerns

How Might The Faculty Ombuds Help? 

  • By carefully listening and facilitating analysis of a complicated situation
  • By working with faculty to identify and clarify options
  • By seeking information in response to questions regarding University policies and procedures
  • By mediating disputes
  • By referring faculty to relevant university resources and problem-solving channels.
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