Obtaining Your e-ID (username) and Password
Welcome to SIUE! Your e-ID is your key to logging into campus services and systems. Here's how to get started with it:
Step 1: Apply for your e-ID. In order to obtain the e-ID username, you will need your student identification number, which is included in your admit letter. This is a nine-digit number that begins with 800.
Visit siue.edu/e-id.
- Choose the “I want to get an e-ID” button and click “Continue.”
- Fill in all requested information and click “Continue.” (Please Note: If you encounter errors, check your entry or try without your middle initial)
- The next page explains that you will be sent an email verifying you've completed the activation process after you receive your e-ID and password on the last page.
- Create a secret phrase and a hint that will help you reset your password online if you ever forget it. Once you've set these up, click “Continue.”
- Read through the User Agreement page, select "Agree," and click "Continue."
- On the last page, you will receive your e-ID and a new password for your account. Be sure to take note of your e-ID and password. For security reasons, you will prompted every 365 days to change your password. Your e-ID user name will be with you the entire time you are a student at SIUE. Any SIUE account that uses your e-ID or email address as your username will use the same password as the one you received on the last page. For example, your email address would be "ecougar@siue.edu," and your e-ID would be "ecougar."
Step 2: Preserve your e-ID with EMAIL VERIFICATION! The security of your account is of the utmost importance to us. Therefore, we require that you re-access your account upon receiving the verification email and secret key code. Simply visit siue.edu/e-id and choose “I received my key code and I need to preserve my e-ID.” Visiting the ITS Help Desk (with a photo ID) to change your password also meets the verification requirement. We recommend completing this step as soon as you receive the verification email today, so you are not locked out of your account after 60 days.
Step 3: Updating your password. When your password expires in 365 days, you will want to choose a strong password. Passwords must be a combination of letters and numbers and are case sensitive.
Frequently Asked Questions
Q. What if I do not preserve my account per the instructions in the verification email within 60 days?
A. If you do not preserve/verify your account within 60 days, your account will be locked. To unlock your account, you will need to contact Information Technology Services at 618-650-5500 during normal operating hours.
Q. What if I forget my password?
A. If you know the secret phrase you created when you activated your e-ID, simply go back to the site and choose "I have an e-ID but forgot my password." Follow the steps to get a new password.