Obtaining Your e-ID (username) and Password
Obtaining your secure e-ID is a three-step process that requires you to apply for the e-ID, obtain a password, and finally, verify or preserve your e-ID within 60 days of activation.
Step 1: Apply for your e-ID. In order to obtain the e-ID user name, you will need your student identification number, which is included in your admit letter. This is a nine-digit number that begins with 800.
Visit siue.edu/e-id.
- Choose the “I want to get an e-ID” button
- Click “Continue”
- Enter your name (as submitted on your application for admission), birth date and SIUE student identification number (Please note: if you do not have a middle initial on file with the University, please leave that section blank)
- Identify yourself as a “student”
- Fill in all requested information and click “Continue”
- On the next screen, choose the “postcard” option and click “Continue” (Please Note: a postcard containing a secret ‘key code’ will be mailed to your address. As soon as you receive this postcard, you need to once again access the siue.edu/e-id website to verify your identity. You must return to the e-ID website within 60 days of creating your e-ID. If you do not complete this follow-up step, your account will be deactivated.
- Choose a secret phrase and a clue. The purpose of this phrase and clue is to reset your e-ID password in the event that it is forgotten or lost. Follow the directions on this page closely and remember your secret phrase.
- The following screen is the Acceptable Usage Agreement and must be accepted if you want to create your e-ID. Once you choose “I agree,” click “Continue.”
- The final screen displays your e-ID and password. Write this information down, memorize it and keep it in a secure location. For security reasons, you will prompted every 365 days to change your password. Your e-ID user name will be with you the entire time you are a student at SIUE.
- For the next 60 days, you will have full access to your e-ID and email account. Be prepared to preserve your e-ID as soon as you receive the SIUE e-ID verification postcard.
Step 2: Updating your password. When your password expires in 365 days, you will want to choose a strong password. Passwords must be a combination of letters and numbers and are case sensitive. We suggest using a random password generator such as random.org. When paired with a password manager on your phone, a generator can provide a secure, easy-to-use password. If you need help setting up one of these services, contact the ITS Help Desk.
Step 3: Preserve your e-ID with POSTCARD VERIFICATION! Watch for the SIUE e-ID verification postcard in the mail. The security of your account is of the utmost importance to us. Therefore, we require that you re-access your account upon receiving the postcard and secret key code. Simply visit siue.edu/e-id and choose “I received the postcard with my key code and I need to preserve my e-ID.” Visiting the ITS Help Desk (with a photo ID) to change your password also meets the verification requirement.
Frequently Asked Questions
Q. What if I do not preserve my account per the instructions on the post card within 60 days?
A. If you do not preserve/verify your account within 60 days, your account will be locked. To unlock your account, you will need to contact Information Technology Services at 618-650-5500 during normal operating hours.
Q. What if I forget my password?
A. If you know the secret phrase you created when you activated your e-ID, simply go back to the site and chose "I have an e-ID but forgot my password." Follow the steps to get a new password.
