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Human Resources

Human Resources
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Health Insurance

If you are an SIUE employee participating in the State Universities Retirement System (SURS), you are eligible to participate in Illinois State employee benefit plans.  Please see the following links for information on the health plans available from the State of Illinois Central Management Services (CMS).

To send a question to Benefits staff, please contact us.

  • Quality Care Health Plan
    SIUE Employee Benefits
    Address: Aetna
    P.O. Box 981106
    El, Paso, TX 79998-1106
    Customer Service: 855/339-9731
    TDD/TTY: 800/628-3323
    Magellan Behavioral Health: 800/513-2611
  • Healthlink Open Access Plan (OAP)
    SIUE Employee Benefits
    Group #: 160000
    Claim Address: HealthLink Open Access
    P.O. Box 411580
    St. Louis, MO 63141
    Customer Service: 314/989-6300 or 800/624-2356
    TDD/TDY: 314/989-6280 or 800/624-2356 x6280
    Mental Health/Substance Abuse: 877/284-0102
    Medical Mgmt. (Pre-certifications): 314/989-6350 or 877/284-0102
  • HMO Illinois/Blue Advantage Health Plan
    SIUE Employee Benefits
    Group #: H06800
    Claim Address: HMO Illinois
    300 E. Randolph
    Chicago, IL 60601
    Phone Numbers:
    Member Services: 800/868-9520
    TDD/TDY: 800/888-7114
  • Health Alliance HMO
    SIUE Employee Benefits
    Group #: I00007
    Claim Address: Health Alliance
    102 E. Main
    Urbana, IL 61801
    Phone Numbers:
    Member Services: 800/851-3379
    TDD/TDY: 217/337-8137
  • Aetna Open Access Plan (OAP) & HMO 
    Address: Aetna
    P.O. Box 981106
    El, Paso, TX 79998-1106
    Phone Numbers:
    Customer Service: 855/339-9731
    TDD/TTY: 800/628/3323
  • CVS/Caremark
    (Prescriptions for Quality Care Health Plan, Aetna OAP, and HealthLink OAP plans only)
    Paper Claims: P.O Box 52136
    Phoenix, AZ 85072-2136
    Mail Order Prescriptions: P.O. Box 94467
    Palatine, IL 60094-4467
    Phone Number: 877/232-8128
    TDD/TTY: 800/213-4403
  • All Other Prescription Plans
    (Prescriptions for HMO Illinois, Blue Advantage, Health Alliance, and Aetna HMO)
    Contact your insurance provider using the contact information listed above.
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