Online CMS Conversion Update
Posted June 6, 2018
As previously announced, the Illinois Department of Central Management Services (CMS) will transition to an online, web-based health insurance system on September 30, 2016. The new system will be called MyBenefits Marketplace. This week, CMS, in partnership with the online vendor, Morneau Shepell, will be sending post cards to all members to announce the launch of the new website. The following week, a letter will be mailed to all members.
This new website is www.MyBenefits.illinois.gov and is available 24/7. It is designed specifically for you to streamline your benefit options into a one-stop shop for your insurance needs, which include:
- learning more about your current insurance benefits
- making enrollment decisions
- changing your current coverage
- finding contact information for all your plan administrators
- educational information and interactive tools
You also have the option to call a Morneau Shepell customer service representative for further assistance or enrollment over the phone, Monday – Friday, 8:00 a.m. – 6:00 p.m. CST toll free at 1-844-251-1777 or TTY toll free: 1-844-251-1778.
Please note: You will be required to register on the website using information pertinent to you for self-authentication. Once registered, you will be provided your CMS-issued Employee I.D. Number (EIN), which you will need whenever you login to this site. For your convenience, your CMS-issued Employee I.D. Number (EIN) will be listed at the top of the letter that you receive from CMS/Morneau Shepell the week of September 26th. You will want to retain this document for your records as your EIN will be your login I.D. However, if you lose your EIN, you will be able to retrieve it through the self-authentication process. Your EIN will also be located at the top of each of your Benefit Confirmation Statements.
With this transition, the Office of Human Resources will no longer have access to view your personal enrollment plans or status. Any questions regarding coverage will need to be directed to the customer service number above at Morneau Shepell. In addition, our office will no longer be involved with premium deductions that are collected for your health insurance including corrections for changes to your plans. We encourage employees to check their earnings statements via CougarNet regarding their premiums and to contact Morneau Shepell for any questions or concerns.
If you have any questions regarding the online conversion, please contact Morneau Shepell at the numbers above. Thank you.
