Morris University Center
A.V. Tech FAQs
1) Who will run the presentation for my event?
You and/or members of your team are responsible for running your PowerPoint/other presentation during your M.U.C. event.
2) Can we request the M.U.C. Multimedia Technician or a M.U.C. Production Student worker to run our presentation?
The responsibility of the M.U.C. Event Services Multimedia Technician and Production employee is to support the proper functionality and use of M.U.C. tech equipment. We do not provide the service of managing Zoom meetings, PowerPoint or other presentations.
For additional support, try reaching out to other S.I.U.E. resources such as I.D.L.T., or University Marketing and Communications.
3) Can we use our own laptops for M.U.C. events?
When using M.U.C. in-room video projection and sound system for your event, it is strongly advised that you rent a M.U.C. laptop. Doing so will enable proper setup and testing for equipment that will be used for your event and all tech will be ready for your use upon your arrival.
Clients may choose to use their own laptops as the source to run event presentations. Important note: If your laptop does not have an HDMI port, communicate this to your event coordinator. You will need to request a USB-C to HDMI adapter.
4) Who do I contact if I am having technical issues in my event space?
Event Services Office - 618-650-3001 - (Mon-Fri 7:30am-4:30pm)
M.U.C. Welcome Desk - 618-650-5555 - Outside of Event Services Office hours
Radio #s to dispatch - 41 On duty Production student employee, 50 Multimedia Technician, 99 Welcome Desk
5) If my event space has an in-room LED display with wireless connectivity, why do I need to connect with an HDMI cable for a hybrid Zoom meeting setup?
When hosting a Zoom meeting in a M.U.C. space that has a Crestron supported wireless connectivity display, the audio would intermittently faulty or nonexistent while using the zoom app. For this reason, we would set an HDMI cable for a "hard-wired" connection to the display. Please communicate with your event coordinator when scheduling a space for a hybrid Zoom event.
6) Should I design my PowerPoint Slideshow in 4:3 or 16:9 format?
All M.U.C. Display formats are set at 16:9
7) Why do I need to have a Production Student employee working my ballroom event?
All Ballroom events must have a Production student employee scheduled to power on, and support proper functionality and use of M.U.C. tech equipment.
