Updated: 9/20/2022
Dear Students,
There are several options for you to utilize if you are experiencing a psychological crisis. Crisis appointments at SIUE Counseling Services are available by walk-in 8:00 a.m. to 12:00 p.m. and 1:15 p.m. to 4:30 p.m. each business day. Additionally, Call For Help's The Living Room provides free crisis and walk-in support (over the phone, virtually, or in-person). Please see The Living Room's webpage for more information. Continue reading below for information about SIUE Counseling Services crisis appointments.
In-Person Crisis Appointments at SIUE Counseling Services
What is the definition of a psychological crisis?
Under most circumstances, one is able to attune to the demands of one’s life and adjust one’s ability to cope accordingly. Coping is the investment of one's own conscious effort, to solve personal and interpersonal problems, in order to try to master, minimize or tolerate stress and conflict. A crisis occurs when existing coping strategies have been exhausted in an attempt to self-regulate. Crises escalate to behavioral emergencies when immediate intervention is warranted to avoid injury or death. Crisis appointments at SIUE Counseling Services respond both to crises and behavioral emergencies.
- Pre-screening: All students visiting Counseling and Health Services will be expected to engage in medical clearance regarding COVID-19 symptoms. Call (618) 650-2842 to alert us of your interest in a crisis visit. When you arrive to the clinic, you will need to bring a mask. If you don’t have one, we will make one available for you for $1 cash. If there are concerns about wearing a mask, you may purchase a face shield for $3 cash. Both are available in our pharmacy. When you arrive to the suite, since you pre-called, a nurse will meet you at the front door, which will remain closed until COVID-19 is managed. Upon medical clearance, you will be led into the suite and will fill out a crisis form. This form will alert our staff to the nature of your concerns. Your counseling provider will then escort you to the conference room, where you and your provider will be able to maintain 6 feet apart.
- During the visit: As described above, the purpose of a crisis visit is to offer psychological stabilization in circumstances where students can’t cope with their current stressors. Your counseling provider will focus on helping you to de-escalate and manage the current stressors.
- The goals of crisis appointments are to (1) assess for signs of decompensation (e., deteriorated coping and resultant reduced functioning) and to (2) enhance coping and restore functioning. This will include assessment of the following:
- Current distress-inducing factors
- Coping strategies
- Risk and protective factors
- Mental status exam
- If it is determined that safety cannot be achieved independently, the counseling provider will explore safety planning, including the possible role of hospitalization in the restoration of functioning, in the event your safety seems is in a perilous predicament.
What to Do in the Event of a Psychological Crisis
SIUE Counseling Services - 618-650-2842 (Weekdays, 8:00 a.m.-4:30 p.m.)
- Local or University Police – 911
- University Police - 618-650-3324
- Chestnut Health Systems Crisis Line - 618-877-0316 (7:30 a.m.-3:00 p.m., Monday-Friday). Individuals 17 and older may come in and talk with qualified staff and no advanced appointments are needed. An individual can call 618-877-4420 or 618-397-0900 the day they would like to come in and see a therapist.
- Call For Help - 618-397-0963
- Crisis Text Line - Text ITSOK to 741741
- For Veterans - Call: (800) 273-8255 (Press 1), Text: 838255
- The Trevor Project for LGBT Youth - (866) 488-7386
- National Sexual Assault Hotline - (800) 656-HOPE (4673)
- Substance Abuse and Mental Health Services - (800) 662-HELP (4357)
Nearest emergency rooms to SIUE
- Anderson Hospital, 618-288-5711, 6800 State Route 168, Maryville, IL 62062
Nearest psychiatric emergency facilities to SIUE
- Gateway Regional Medical Center, 618-798-3888, 2100 Madison Avenue, Granite City, IL 62040
- Touchette Regional Center, 618-332-3060, 5900 Bond Avenue, Centreville, IL 62207
Psychoeducational Resources
Accessing Counseling in the Community by Type
Community Mental Health Agencies
Residential Care for Disordered Eating
Intensive Outpatient Programs (IOP)
-
CenterPointe Hospital - Maryville, Illinois
-Partial Hospitalization program
6805 State Route 162, Suite 101, Maryville, IL 62062
(618)205-3285
- CenterPointe Hospital - Chesterfield, Missouri
- Saint Louis Behavioral Medicine Institute (SLBMI)
In-Patient (Hospitals)
Accessing Counseling in the Community by Specialized Search Engine
External Online/Teletherapy Services
- Search for a Therapist with Path Mental Health
Path is a mental health referral group that can help you find a high-quality therapist who is in-network with your health insurance. Path's services are open to all SIUE Students, Faculty and Staff, and their families, and they have a broad and diverse network of Illinois therapists that you can select from. The Path team will help you find the right therapist, understand your insurance benefits, and is available 7 days a week to help you feel supported in your search. You can visit Path's website or call 618.268.1533 to begin your search.
For questions about Counseling Services, please reach out to department administration.
