Email: kcole@yahoo.com
Web: http://www.siue.edu/~kcole
To continue employment in a learning environment and acquire more abundant skills in a challenging and stimulating surrounding of computer support and to help others benefit with increased ease of computing.
Southern Illinois University Edwardsville - Bachelors of Arts in Computer Science - Jun. 2003
Feb 2005 - Present
Southern Illinois University Edwardsville
Office of Information Technology
Network Engineer III with Communications Support
Responsible for over 250 network switches and 10,000 network ports and routine maintence including software updates and hardware replacement at three campuses. Configured and installed new network switches as needed. Helped plan, design, implement, monitor and maintain campus-wide wireless network consisting of over 200 access points and supporting over 500 clients daily. Troubleshooot problems on campus network including datajack, wiring infrastructure and switch configuration. Configure new VLANs and routing information as needed.
May 2003 - Feb 2005
Southern Illinois University Edwardsville
Library and Information Services
Manager with Academic Computing
Manager of installation, maintenance and updating of IBM compatible computers (150+) for Founders Hall Computer Labs. Also responsible for multiple Novell, Windows 2000 and 2003 servers, Norton Ghost servers/clients, and Sun Solaris server for Real Audio/Video streaming. Responsible for use of Linux in a server environment. Consult with networking department on Campus Network environment.
Dec. 2000 - May 2003
Southern Illinois University Edwardsville
Office of Information Technology
Assistant Manager with Server Administration
Responsible for installation, maintenance and updating of Campus Novell Netware Servers (10+) and Distributed Directory services. Working on integration of directories and free flow of information. Experience with Novell Netware, Windows NT/2000/XP, Red Hat Linux, and Sun Solaris servers and hardware.
Apr. 1999 - Jun. 2001
Southern Illinois University Edwardsville
Library and Information Services
Assistant Coordinator with Academic Computing
Coordinator of installation, maintenance and updating of Macintosh computers (20+) and IBM compatible computers (40+) for Alumni Hall Computer Lab. Also responsible for 2 Novell servers, 2 NT servers, Norton Ghost servers/clients, and Sun Solaris server for Real Audio/Video streaming.
Jun. 1996 - Apr. 1999
Edwardsville Publishing Company
Systems Manager
Manager of Technical Support services for Internet Service Provider and general Macintosh (35+), IBM compatible (20+), and Servers (10+), system support and maintenance for the Intelligencer Daily Newspaper. Also managed hiring of new employees to help support computer systems and ISP support.
Computer Systems
Help desk knowledge and working experience in a support situation. Experience also in managing help desk and customer support issues.
References Available Upon Request
http://www.siue.edu/~kcole/resume.html
© Copyright KPC 02 January 2006