Resume & Experience

Personal Statement:
Seeking Marketing/Public Relations opportunities for growth and development within a company to enhance my business/marketing/public relations skills and experience.  

• Customer Service Focused                     
• Process Management
• Decision Quality                                  
• Informing
• Interpersonal Savvy                            
• Effective Communication

 

McDonalds Restaurant – Godfrey, IL                         

Crew Trainer      

July 2009- Present

• Customer satisfaction – ensures all customer orders are correct
• Drive through window – takes customer orders in a timely manner
• Present window – present customers with their correct orders
• Front line – greeting all customers with a positive attitude, taking orders, ensuring orders are correct
• Stocking of supplies – all supplies are fully stocked in preparation for business
• Cleaning – all areas of free of debris, floors are mopped, tables, chair, counters are wiped clean
• Attends all Crew training meetings
• Trains new employees on procedures

 

Vector Marketing Corporation – Edwardsville, IL

Vector Marketing Sales Representative                      

June 2010 – August 2010

• Performed oral presentations to customers to present and sell products
• Processed customer orders
• Attended training meetings

 

Avon – Alton, IL

Avon Sales Representative                                             

July 2008 – October 2010

• Learned and performed the duties of a Avon Sales Representative
• Presented brochures and other pertinent material to my customers on a biweekly basis
• Processed customer orders
• Personally gave customers their orders

 

McDonalds Restaurant – Godfrey, IL

Crew                                                                                                                     

October 2006 – July 2009

• Customer satisfaction – ensures all customer orders are correct
• Drive through window – takes customer orders in a timely manner
• Present window – present customers with their correct orders
• Front line – greeting all customers with a positive attitude, taking orders, ensuring orders are correct
• Stocking of supplies – all supplies are fully stocked in preparation for business
• Cleaning – all areas of free of debris, floors are mopped, tables, chair, counters are wiped clean
• Attends all Crew training meetings

 

Office Skills:

• Microsoft Word, Microsoft Excel and Microsoft  Powerpoint
• SAP
• Social Media – Facebook, Twitter, LinkedIn, Blogging
• AP Style Writing  

 

Accomplishments & Honors:

• Southern Illinois University of Edwardsville – PRSSA-SIUE Chapter – 2011-2012
• Lewis & Clark Community College – President and Dean’s List Status – 2008-2010
• Alton High School – High Honor Roll status – Gold Alpha – 2004-2008
• Alton High School – National Honor Society – 2007-2008
• Alton High School – Theatre -Thespian – 2007-2008
• Alton High School – Theatre – Public Relations Officer - 2008
• Alton High School – French Club – 2004-2008
• Alton High School – W.Y.S.E. – 2006-2007
• Alton High School – Minority Excellence – 2008
• Alton High School – Math League – 2004-2008
• Alton High School – State Division Math Winner – 2008

 

Education:    

Southern Illinois University of Edwardsville, IL - May 2012
Bachelor of Business Administration:  Major: Marketing/Public Relations
Lewis & Clark Community College, IL - May 2010
Associates of Science Degree of Business Administration – Major: Marketing
Alton High School – Alton, IL - June 2008