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Information Technology Services
Information Technology Services
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Winter Session IT Support

IT support, including Blackboard, will be provided for Winter Session faculty and students. Students are advised to report technical issues with Bb to their instructors and all users should contact the ITS Help Desk at 618-650-5500 to report problems. Assistance will be provided 24/7 beginning on Monday, December 15, including Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day.


iPad/iPhone/iPod Touch Email Configuration Tool

Attention iPad, iPhone & iPod Touch users!  To easily setup your iDevice for SIUE email, download our SIUE Email Configuration Tool located at:  www.siue.edu/its/email.

Please visit the ITS Help Desk located in room 0005 in the basement of Lovejoy Library if you have difficulties setting up your device.


Internet Explorer Vulnerability Fix is Now Available

Run Windows Update to apply the fix.  Click HERE for instructions.


Help Desk

The ITS Help Desk provides telephone and walk-in service for students, faculty, and staff for all information technology-related problems and questions. Many requests can be met immediately and service technicians are scheduled and dispatched for more complex issues.

To contact the ITS Help Desk and request support:

PHONE: 618-650-5500 
EMAIL: help@siue.edu 

NORMAL HOURS: 
Monday - Thursday 7:30am to 10:00pm 
Friday - 7:30am to 8:00pm 
Saturday - 7:30am to 1:00pm

BREAK WEEK HOURS: 
Monday - Friday 7:30am to 4:30pm


ITS is located in the basement of Lovejoy Library in room 0005.

Information Technology Services provides technology resources, user assistance and training, design and production services, and strategic planning in support of the teaching and learning, research, service, and administrative activities of the University.

ITS delivers a wide range of services such as desktop computing support, account and password assistance, virus protection and removal, software installation, and setup of peripherals and handheld devices.

ITS manages the University's complex computing, network, and telephone infrastructures, facilities such as labs, classrooms, and kiosks, equipment like printers, servers, and much more.

ITS also provides behind-the-scenes services such as information technology project management, response to technical emergencies and other incidents, as well as large-scale enterprise applications such as Banner, Blackboard, the University's Web presence, and email and calendar services.

In partnership with SIUE students, faculty, and staff, ITS plans new and expanded information technology services as well as the leadership necessary for the robust, reliable delivery of both academic and administrative services to the University community.

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