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Civil Service Position CS14-47
October 17, 2013 

Position Title
Office Support Specialist

Hiring Unit
School of Dental Medicine – Information Technology

Job Description/Responsibilities
This position provides the necessary admin support to the Assistant Dean and staff of the Office of Dental Information Technology at the SDM.  This position will participate in researching, budgeting, configuring, deploying, monitoring, troubleshooting, and auditing new and existing technologies at the SDM.  S/he will train, faculty, staff, and students in the use of basic office suite technologies.  This position will assist the Assistant Dean and ODIT staff in the research, planning, deployment, troubleshooting, and maintenance of new information technology projects.  This position will have primary responsibility for triage of incoming IT support call requests.  This position will also have responsibility for user account set up and password entry for all users in a HIPAA compliant clinical information system.  The Office Support Specialist may be assigned additional related duties and responsibilities in support of the department’s mission and goals

Minimum Qualifications
1. High school graduation or equivalent.
2. Twelve (12) months of clerical/office support work experience.
3. Any one or combination totaling twenty-four (24) months from the
    following categories:
    (a) work experience performing clerical/office support work
    (b) vocational training that provided a knowledge of generally accepted
         clerical procedures
    (c) college or university course work in Office Occupations, Business Administration,
         Business Education, or closely related fields 36 semester hours = twenty-four
         (24) months
    (d) college or university course work in any curriculum 60 semester hours =
         twenty-four (24) months  
4. Ability to keyboard accurately at a rate of 40 net w.p.m.                              

Additional Skills and Knowledge Preferred by Hiring Unit
This position requires extensive knowledge of secretarial, grammatical, communication, and advanced computer operator skills.  Thorough working knowledge of Microsoft Office (Word, Excel, Publisher, PowerPoint, and Outlook) is essential to this position. High level organizational abilities, accuracy, efficiency and considerable tact are required in addition to the requisite knowledge and skills. A working knowledge of Adobe Photoshop, and Blackboard are preferred.

Illinois residency required

FLSA Status

$2,278 per month

Application Process
The position is a current civil service vacancy at Southern Illinois University Edwardsville.  Applicants compete by examination.  If you are interested in applying for this position, please complete and submit a Civil Service application to the Office of Human Resources.  Examination appointments are required. NOTE: Some positions may be represented by a union and may require union dues.

Qualified applicants must submit a Civil Service application http://www.siue.edu/humanresources/forms/pdf/APPLICATION_FOR_CIVIL_SERVICE_EMPLOYMENT.doc (required), resume and unofficial transcripts to:

     Southern Illinois University Edwardsville
     Office of Human Resources
     Campus Box 1040
     Edwardsville, IL  62026-1040 

Or email your Civil Service application (required), resume and unofficial transcripts to:  civilserviceapplications@siue.edu.

Only one Civil Service application is required to be completed per year. Please use only one application to apply for multiple positions. The Office of Human Resources will not contact applicants that do not meet the minimum qualifications listed.  If qualifying by education, you must submit your transcript at the time of application. Applicants qualifying for Veteran’s preference must submit a copy of form DD214 at the time of application.  Applicants will be subject to a background check and/or drug screening prior to an offer of employment. 

For more information please visit the Office of Human Resources website at www.siue.edu/humanresources or call Civil Service Testing at 618-650-2190.

Application Deadline
October 31, 2013


SIUE is a state university - benefits under state sponsored plans may not be available to holders of F1 or J1 visas.

Applicants will be subject to a background check prior to an offer of employment.  Southern Illinois University Edwardsville is an equal opportunity employer and will not discriminate against any person on the basis of race, national origin, religion, disability, age, marital status, sex, sexual orientation or veteran’s status in violation of Title VII.

The SIUE Annual Security and Fire Safety Report is available online at http://www.siue.edu/securityreport.  The report contains campus safety and security information, crime statistics, fire safety policies, and fire statistics for the previous three calendar years.  This report is published in compliance with Federal law, titled the “Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act” and the Higher Education Opportunity Act also known as the “Campus Fire Safety Right to Know.”  For those without computer access, a paper copy of the report may be obtained, with a 24-hour notice, from the Office of the Vice Chancellor for Administration, Rendleman Hall, Room 2228, 618-650-2536.


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