Loading docks are located in the University Center tunnel (Loading Dock 1) and the Supporting Services complex (Loading Dock 2).
Hours of Operation: 7:30 a.m. to 12:00 noon and 1:00 p.m. to 4:00 p.m. Monday - Friday.
Contact: Phone: 618-650-3379 Loading Dock 1 University Center Tunnel
618-650-3378 Loading Dock 2 Supporting Services
Email: Ron Klaustermeier, Supervisor, firstname.lastname@example.org
Since the University has no petty cash account, no C.O.D. shipments are handled. Central Receiving will accept items which involve collect freight only on non-personal shipments. All personal shipments are to be directed to the staff member's home.
All materials mailed, shipped or otherwise delivered to the University as a result of a purchase order or other contract should normally be processed through Central Receiving. Any material covered by a purchase order that is picked up by the department representative or that has been delivered directly to the department by the company must have a departmental receipt entered directly into the Administrative Information System (AIS) by the unit's SIU Departmental Receiver.
Materials which are found to be damaged upon delivery should be reported immediately to the Purchasing Department, Expediting Section. The Interstate Commerce Commission (ICC) requires a notice of concealed damage within fifteen days. This report should include the purchase order number and vendor, the date received, carrier's name and shipping number, the item's damaged condition and the condition of the parcel when it was received. It is the responsibility of the Purchasing Department to determine the liability for damaged materials and to arrange for filing claims as well as to initiate the request for replacement shipments. All damaged materials should be preserved in the original state and in original shipping containers. This is critical because in most cases, before a claim can be filed, an inspection report is required. The inspection by the carrier is made of the packing and shipping materials as well as of the damaged merchandise. Where applicable, Central Receiving operates under the guidelines of the ICC regarding damages and/or losses during shipment. Central Receiving coordinates the return or exchange of the material with the Purchasing Department.
Central Receiving is also responsible for outbound shipments of items which do not meet specifications or exceed the number of items ordered. Unit personnel should advise the Purchasing Department, Expediting Section, of the need to return items to the vendor. The Purchasing Department, Expediting Section, shall then make arrangements for return through Central Receiving.