ITSpotlight is designed to keep the campus up to date on ITS activities and services.
Registration is open for the 2013 Focus on Teaching and Technology Conference (FTTC) to be held Thursday and Friday, October 24th and 25th, on the University of Missouri-St. Louis campus. For program details about the two-day conference, access the 2013 Focus on Teaching and Technology Conference site at: http://www.umsl.edu/services/ctl/fttc/.
SIUE is a Gold-Level sponsor of the FTTC this year, meaning that there is no charge for SIUE participants to attend the concurrent sessions or workshops at the conference (each day also includes lunch). Before registering for the conference, you will need to create an account in UMSL's event registration system. Contact the IDLT Center to obtain the registration instructions.
Any questions about this conference or the registration process can be directed to the ITS Instructional Design & Learning Technologies Center at email@example.com. The IDLT Center will provide registration instructions and the coupon code that you will need during registration.
SIUE-WPA and SIUE-WIFI are the two wireless networks available to SIUE faculty, staff, and students. SIUE-WPA is the preferred wireless network because it is encrypted, making your personal information more secure. It also does not require you to log in to the web portal each time you connect.
SIUE-WIFI is an unencrypted wireless network. Because wireless communication across this network is not encrypted, SIUE-WIFI does not provide protection of personal information or allow access to select SIUE resources.
The WiFi system used at SIUE monitors for interference and adapts to current conditions. However, microwaves, game consoles, Bluetooth headsets, and non-SIUE WiFi routers create a large amount of interference that can and will degrade the network. The tips below can help your Internet connection remain fast and safe:
ITS upgraded WiFi access points in all four residence halls from 2.4GHz 802.11g to dual-band 2.4/5 GHz 802.11a/b/g/n prior to Fall 2013. Dual-band WiFi has been installed in newly constructed or renovated spaces. Upgraded buildings include Art and Design, the Lukas addition to the VC, the new science building, and the MUC and Lovejoy Library. Users should experience improved wireless connectivity in these locations. Coverage and upgrades in Cougar Village and other campus buildings will be ongoing throughout the year.
If you have trouble getting online with a specific device (laptop, phone, or tablet) regardless of where you try to connect, take it to the ITS Help Desk (Lovejoy Library room 0005) for assistance.
If you experience problems getting online at a specific location (ie. your laptop works fine in the MUC or lobby but cannot connect in your room), call the ITS Help Desk (618-650-5500) and report the area with a poor wireless signal. Provide specific locations where wireless does and does not work, along with the best way to contact you, and technicians will work to fix the problem.
Reported coverage locations will be reviewed by network engineers. In some cases, a technician will contact you to discuss the issue in detail and schedule an on-site meeting if needed. Please note: WiFi Printers, game consoles, and media players (Roku, AppleTV, etc.) are not currently compatible with the SIUE wireless network.
For more information, contact ITS at firstname.lastname@example.org.
Although Blackboard will work on both wired (Ethernet) and wireless (WiFi) connections, it is strongly recommended that students use a secured wired connection when taking tests or submitting assignments. Using Blackboard over a wireless connection can result in a dropped signal, which may kick students out of a test or assignment submission causing them to lose any unsaved data. If students must use a wireless connection, make sure that it is trusted and reliable, such as the SIUE-WPA network.
Note: Free WiFi hotspots from locations such as Starbucks, McDonalds or Panera are typically unsecured and are not an appropriate place to take exams or submit assignments. Students may be unable to submit tests or assignments using an unsecured WiFi hotspot due to dropped connections.
For more information, contact ITS at email@example.com.
ITS keeps track of Blackboard operating issues reported by users and works with Blackboard and system administrators to fix those problems as quickly as possible. Below is a list of recently reported issues relevant to Blackboard users, which are linked to temporary solutions/workarounds:
Faculty and instructors who require the use of LockDown Browser (LDB) on a test should be aware of a change in the latest version of Respondus for this fall. The Respondus software no longer includes a check box on the Settings > Availability tab to require LockDown Browser. Now all LockDown Browser settings are applied through the LockDown Browser building block located within Blackboard.
After the test has been uploaded from Respondus and deployed within the Blackboard course, follow these new steps:
If you have any questions or concerns, contact ITS at firstname.lastname@example.org.
You don’t necessarily need to make a trip to the Help Desk if your password expires. If you know your last working password, go to the e-ID Creation and Maintenance page and click “I know what my password is and I want to change it.” Follow the instructions on the page and get a new password within minutes. But if you run into any trouble, the Help Desk staff would be happy to help. Call 618-650-5500 or email email@example.com with your questions or concerns.