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Blackboard Collaborate File Conversion Issue

February 24, 2014

Although faculty are able to play back Collaborate recordings in Blackboard, a known issue prevents those recordings from being converted to .mp3 (audio) or .mp4 (video) formats. If you need to convert Blackboard Collaborate recordings so they are available to students in .mp3 and .mp4 formats, complete the request form linked linked below. The Blackboard Support team will process requests in the order in which they are received. If you have any questions, contact ITS at (618) 650-5500.

Collaborate video conversion request form: 

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