Network and Infrastructure

VOICE MAIL

Responding to Messages

After listening to your messages, you have several options within the Call Pilot Voice Mail System for responding to each message. You may:

• Reply to the Message,
• Forward the Message, or
• Call the Sender.

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Reply to the Message

You can record a reply and send your reply to just the sender OR to all the other recipients of the message, if they are known to Voice Messaging.

To reply to the sender

1. Log In to Call Pilot Voice Mail, and listen to your messages.
2. After listening to a message, press to reply.
3. Press to record your reply.
4. When you have finished recording press .
5. To send the message, press .

See also Tagging Messages

To reply to all recipients

1. To play the list of recipients to whom your reply will be sent, press .
2. Press to reply to all recipients.
3. To record and send your reply, repeat steps 3 through 5 above "to respond to the sender".

See also Tagging Messages

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Forward the Message

1. Log In to Call Pilot Voice Mail, and listen to your messages.
2. After listening to a message, press to forward the message to another mailbox, distribution list, or to a person with no voice mail.
3. Enter the mailbox number, phone number, or distribution list to which you want to forward the message, then press . Press after each mailbox, phone number, or distribution list. End by pressing .
4. To record an introduction to the message, press , wait for the tone, then record the message. End by pressing .
5. To send the message, press

See also Tagging Messages

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Call the Sender

1. Log In to Call Pilot Voice Mail, and listen to your messages.
2. After listening to a message, press to call the sender's phone.
3. Speak to the sender or leave a message.
4. When you have finished your call, hang up.

You can get help at any time while using Voice Messaging by pressing . Help is context-sensitive:  when you press the help key, you are told which commands are available for the feature you are using.