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Information Technology Services
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CUSTOM CALLING FEATURES

Call Forwarding

Type of Forward Directions
Automatically forward your phone to another

To forward your phone:

  1. Pick up the telephone handset of the phone you wish to forward.
  2. Dial Asterisk Key 7 Key then the 4-digit number to which you are forwarding your phone. If you have a Personal Telephone Line (PTL) and you want to forward your phone directly to voice mail, that 4-digit number is 3142. (Note that all calls with PTL service are automatically directed to voice mail if unanswered after 4 rings.)

To cancel the forward:

  1. Pick up the telephone handset of the phone you had forwarded.
  2. Dial Pound Key 7 Key.
Forward your phone to another number only after it has rung four times

To forward your phone:

  1. Pick up the handset of the phone you wish to forward.
  2. Dial Asterisk Key 8 Key then the 4-digit number to which you are forwarding your phone. (Note that all calls with PTL service are automatically directed to voice mail if unanswered after 4 rings.)

To cancel the forward:

  1. Pick up the handset
  2. Dial Pound Key 8 Key..

Call Waiting

  • Upon hearing the call waiting tone, depress the switch hook. You are now connected to the waiting caller.
  • By repeating the above step, you can alternately converse with both parties individually.

Three Way Calling

  • With the first party on the line, ask that party to hold.
  • Depress the switch hook.
  • Dial the 4-digit number of the second party and announce the three way call.
  • Depress the switch hook.
  • The three way call is established.

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