Please provide your IP and MAC addresses to the Request for Remote Access form in order to have Websafe configured properly.
The steps to find this network information in Mac OS are outlined below:
1. Select 'System Preferences' from the Apple menu at the top left of the screen.
2. Select 'Network' in the System Preferences panel.
3. Make sure 'Ethernet' is selected in the list of connections on the left, note your IP address, then select 'Advanced…'
4. Select the tab on the far right ('Hardware' in OS 10.7, 'Ethernet' in prior versions) and note your MAC address.