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Academic Innovation & Effectiveness
Academic Innovation & Effectiveness
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Classroom Conflict Management

Sponsored by the Office of Academic Innovation and Effectiveness

Don't know how to deal with students who push your buttons? Want to prevent those stomach-tightening conversations about grade changes? The Classroom Conflict Management workshop is for any professor who wants to learn about strategies for dealing with classroom conflict. This will be a highly interactive, audience-focused workshop, so please bring ideas that you would like Dr. Schaefer to discuss. This workshop will highlight practical conflict management applications rather than focus on conflict theory. Dr. Schaefer will share many examples of effective and ineffective classroom conflict management strategies, as well as provide participants with valuable resources to prevent destructive conflict. 


Wednesday, September 3, 2014

Time: 10:00 a.m. - 11:30 a.m.
Location: Hickory/Hackberry Room, MUC
Facilitators: Zach Schaefer

Zach Schaefer (Ph.D., Texas A&M University) teaches organizational communication and a variety of courses related to conflict management, leadership, and small group development within organizational contexts. He earned his bachelor’s and master’s degrees in communication from Saint Louis University. His primary research interests are the relationship between organizational action and structure, an investigation of how organizations and communities use mediation, and exploring the relationship between language and culture in the workplace. He has presented at many academic and professional conferences, and his work has appeared in Management Communication Quarterly, The International Communication Association Handbook of Communication Ethics, HUMOR: An International Journal of Humor Research, and Communication Teacher.

For information, contact:
Dr. Lynn Bartels at


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