The following is a current civil service vacancy at Southern Illinois University Edwardsville. Applicants compete by examination. If you are interested in applying for this position, please complete and submit a Civil Service application, detailed resume outlining specific skills in Qualifications #2-#3, and unofficial transcripts to the Office of Human Resources.
NOTE: Some positions may be represented by a union and may require union dues.
IT SUPPORT ASSOCIATE/LEARNING SPACE SUPPORT I – IT SERVICES
Description: Under general supervision of the Manager, this position provides direct support for classrooms and distance learning solutions. This includes direct support, operation, planning and maintenance of these facilities, with an emphasis on the Science, Technology, Engineering, and Mathematics (STEM) classroom in the East St. Louis Higher Learning Center. This position assiststs in designing, coordinating, and delivering faculty, staff, and student training workshops and programs. This person works with faculty and other Instructional Developers to research and implement instructional design strategies within curricula. This individual will provide research, testing, recommendations and setup to clients pertaining to classroom and distance learning hardware and software purchases. She/he will provide classroom and distance learning program and technology planning for clients. This position will also provide client training. The IT Support Associate may be assigned other related tasks in support of the department’s mission and goals.
Minimum Qualifications:
1. Any combination totaling one year from the following categories:
a) progressively more responsible work experience in IT-related profession
b) college course work in Information Technology (IT) or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
● 60 semester hours or Associate’s Degree equals one year
2. Additional Experience Required by the Hiring Department:
a) One to three concurrent years of experience installing, upgrading, and troubleshooting computer hardware and software on multiple platforms.
b) One to three concurrent years working knowledge of networking and telecommunications fundamentals.
c) One to three concurrent years working knowledge of presentation technologies including design and presentation skills.
3. Additional Experience Preferred by the Hiring Department:
a) Experience working with urban adolescents.
b) One to three concurrent years of experience troubleshooting lab, classroom and distance learning technology.
Personal Attributes Needed: Effective oral, written, and presentation communication skills; general business skills such as project management, the ability to design training programs, to teach job skills, maintaining a physical inventory, to work independently, and interact with clients; the ability to communicate effectively with other computer support staff as well as the customer, especially the ability to communicate complex technical concepts at a level appropriate to the client’s level of computer knowledge.
Starting Salary: $3,170 per month
Application Deadline: March 12, 2013
Residency: Illinois residency required
FLSA: Non-exempt
Qualified applicants must submit a Civil Service application http://www.siue.edu/humanresources/forms/pdf/APPLICATION_FOR_CIVIL_SERVICE_EMPLOYMENT.doc (required), detailed resume outlining skills in Qualifications #2-#3 and unofficial transcripts to:
Southern Illinois University Edwardsville
Office of Human Resources
Campus Box 1040
Edwardsville, IL 62026-1040
Or email your Civil Service application (required), detailed resume outlining skills in Qualifications #2-#3, and unofficial transcripts to: civilserviceapplications@siue.edu.
Only one Civil Service application is required to be completed per year. Please use only one application to apply for multiple positions. The Office of Human Resources will not contact applicants that do not meet the minimum qualifications listed.
For more information please call Civil Service Testing at 618-650-2190.
If qualifying by education, you must submit a copy of your transcript at the time of application. Applicants applying for Veteran’s Preference must submit a copy of form DD214 at the time of application.
Applicants will be subject to a background check and/or drug screening prior to an offer of employment.
Southern Illinois University Edwardsville is an equal opportunity employer and will not discriminate against any person on the basis of race, religion, national origin or sex in violation of Title VII. Southern Illinois University Edwardsville prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran’s status.
The SIUE ANNUAL SECURITY REPORT contains campus safety and security information and crime statistics for the past three (3) calendar years. This report is published in compliance with federal law, entitled the “Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.” For those without computer access, a paper copy of the report may be obtained from: Office of the Vice Chancellor for Administration, Rendleman Hall, Room 2228.
