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Civil Service Position CS14-86
March 7, 2014

Position Title

Hiring Unit
Student Financial Aid

Job Description/Responsibilities
This position processes loans and waivers in order to assist students with paying their bill. 

Duties and responsibilities include but are not limited to:

  • Processing Direct Plus Loans
  • Processing Graduate and Co-Op Tuition Waivers
  • Processing Alternative Loans
  • Completing RFI-Request for Assistance & Default Management
  • Assisting Customer Service Staff
  • Process Verification of Student Financial Aid Forms
  • Printing and Reviewing reports from Banner

This position may be assigned other related tasks in support of the department’s mission and goals.

Minimum Qualifications
1. High school graduation or equivalent
2. Any one or any combination of the following types of preparation:
       (a) Work experience performing clerical/secretarial work, including use of 
            computer systems
       (b) College or university coursework in Office Occupations, Business
            Administration Business Education or closely related fields
       (c) Vocational training which provided knowledge of generally 
            accepted clerical procedures comparable to that gained in “b” above
       (d) College or university coursework in any curriculum
             that totals 1.0 unit according to the following conversion rates:
18 months of “a”
             24 semester hours of “b”
             12 months of “c”
             48 semester hours of “d”
 3. Ability to keyboard accurately at a rate of 25 w.p.m. 

Additional Skills and Experience Requested by Hiring Unit
Knowledge of Federal programs, Banner, University policies and the Federal Education Rights & Privacy Act (FERPA). 

Illinois residency required 


$1,868 per month 

Application Process
This position is a current civil service vacancy at Southern Illinois University Edwardsville.  Applicants compete by examination.  If you are interested in applying for this position, please complete and submit a Civil Service application to the Office of Human Resources.  Examination appointments are required. NOTE: Some positions may be represented by a union and may require union dues. 

Qualified applicants must submit a Civil Service application (required), detailed resume and unofficial transcripts to:

      Southern Illinois University Edwardsville
      Office of Human Resources
      Campus Box 1040
      Edwardsville, IL  62026-1040 

Or email your Civil Service application (required), resume and unofficial transcripts to:

Only one Civil Service application is required to be completed per year. Please use only one application to apply for multiple positions. The Office of Human Resources will not contact applicants that do not meet the minimum qualifications listed.  If qualifying by education, you must submit your transcript at the time of application. Applicants qualifying for Veteran’s preference must submit a copy of form DD214 at the time of application.  Applicants will be subject to a background check and/or drug screening prior to an offer of employment. 

For more information please visit the Office of Human Resources website at or call Civil Service Testing at 618-650-2190. 

Application Deadline
March 21, 2014 


SIUE is a state university - benefits under state sponsored plans may not be available to holders of F1 or J1 visas.

Applicants will be subject to a background check prior to an offer of employment.  Southern Illinois University Edwardsville is an equal opportunity employer and will not discriminate against any person on the basis of race, national origin, religion, disability, age, marital status, sex, sexual orientation or veteran’s status in violation of Title VII.

The SIUE Annual Security and Fire Safety Report is available online at  The report contains campus safety and security information, crime statistics, fire safety policies, and fire statistics for the previous three calendar years.  This report is published in compliance with Federal law, titled the “Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act” and the Higher Education Opportunity Act also known as the “Campus Fire Safety Right to Know.”  For those without computer access, a paper copy of the report may be obtained, with a 24-hour notice, from the Office of the Vice Chancellor for Administration, Rendleman Hall, Room 2228, 618-650-2536.

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