Telecommunications
| Call Rates | ||
|---|---|---|
| Type of Call | Rate per Minute | Hours |
| Local (within 22 mile radius of the Edwardsville campus in Illinois) | $.02 | All the time |
| St. Louis Metro (within a 40 mile radius of the Edwardsville campus to St. Louis area phone exchanges) | $.10 | All the time |
| All other domestic calls | $.20 $.10 | 7 a.m. through 7 p.m. Monday through Friday 7 p.m. through 7 a.m. Monday through Friday, and all day on weekends |
| International calls | vary by country | vary by time of day and day of week |
| Service Charges Appear as "Other Charges and Credits" (OCC) on Usage Reports | ||
|---|---|---|
| Type of Service | Cost | Variables |
| Add. A new service or equipment is installed or programmed | $20.00 to $150.00 | Cost varies depending upon
|
| Caller ID Charge. Modify or change the caller ID displayed for a specific extension. | $2.00 | Charge per change. Requires a service requisition. |
| Change. Modify or change any feature on an existing service. | $20.00 (plus expedite fees when applicable) | Charge is per line, not per change. |
| Move. Existing service is moved to another location. | $20.00 (plus expedite fees when applicable.) | Charge is per phone. |
| Password Reset. Reset the password required to access the voicemail for a specific extension. | $2.00 | Charge per change. Requests should be made via e-mail to amosby@siue.edu. |
| PBN Assign. Create, modify, or change the Personal Billing Number (PBN) required to call outside the campus. | $3.00 | Charge per PBN. Requires a service requisition. |
| Project. Any combination of changes, installations, or moves that equal more than 8 total work orders. | Will be calculated. | A project plan will be created and the cost based upon either:
|
| Expedite Fees. The normal turn-around time for work orders is 7 to 10 working days, although we are normally able to complete them in less time. We can arrange for work to be completed based upon your deadline, however an expedite fee will be charged to cover the overtime costs in rearranging schedules. | $105.00 minimum | Charge is per line and will be based upon the time required and the complexity of work to be performed. |
| Equipment Rental Fees Appear as Monthly Recurring Charges (MRC) on Usage Reports | |
|---|---|
| Equipment | Charge |
| M2008 Standard Digital Telephone | $25.00 |
| M2616 High End Digital Telephone | $39.00 |
| M522 Expansion Module | $45.00 |
| Automated Attendant | $7.00 |
| Cellular Phones | $10.60 |
| Cordless Phones | $25.00 |
| Data Connection | $5.00 |
| Dial tone only (fax/modem/alarm line) | $21.50 |
| Enhanced Call Processor | $50.00 |
| Information Only Mailbox | $21.50 |
| Pagers | $7.50 |
| Procedure for Depositing Personal Call Reimbursements The deposit is made at the Bursar's Office with a Collection Report filled out by the Fiscal Officer or Fiscal Officer Delegate as follows (items in bold should be entered exactly as shown): | |
|---|---|
| Collection Report Line Item | Content |
| Last Name | FAS account number to be credited - Month the calls were made (i.e. 2700xx - May 2002) |
| First Name | |
| Account No. | 313311 |
| Account Sub-Code | 090710 |
| Prepared by | Individual in your department who prepared collection report |
| Ext. | Extension number of "Prepared by" |
| Dept. & Box # | OIT, 1068 |
| Fiscal Officer | Kenn Neher |
| Departmental Usage Report |
|---|
For immediate access by Departmental Fiscal Officers and/or Officer Delegates to your departmental phone bill, go to the SIUE Telecommunications Support web site and enter your preassigned
|
For more information contact SIUE's Telecommunication Services at (618) 650-3373.
