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EXECUTE:  Commonly Occurring Problems


Problem #7:  A team meeting starts to get heated or personal.

Act quickly.  Interrupt with a comment to the group, rather than to the individuals involved in the heated debate.  For example:  "Let's all take a chill pill... now what is it we were needing to figure out?" or "How about a break? I could use one."

See Chapter 5 of Techniques for Managing Projects for further advice.

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