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EXECUTE: Commonly Occurring Problems


Problem #7: A team meeting starts to get heated or personal.

Act quickly. Interrupt with a comment to the group, rather than to the individuals involved in the heated debate. For example: "Let's all take a chill pill... now what is it we were needing to figure out?" or "How about a break? I could use one."

See Chapter 5 of Techniques for Managing Projects for further advice.