SIUE-Tangent
Frequently Asked Questions About Leasing

red bullet Why lease rather than purchase?
  • The total lease costs will be less than the purchase price for a comparable workstation acquired outside this program.
  • You are guaranteed high-quality computing service for a fixed, predictable monthly expenditure which includes shipping, installation, repair parts, and service. There are no hidden or extra costs.
  • Leased machines are supported with an on-campus parts supply and rapid service.
  • Leased workstations will be replaced every 36 months with new computers -- no more obsolescent, failure-prone computers that won't run the latest software.

red bullet Who can participate in the SIUE-Tangent lease program?
Any SIUE unit. The unit's fiscal officer must initiate the contract.

red bullet How long is the lease?
The lease is for 36 months.

red bullet What happens at the end of the 36 months?
At the end of the lease period, the workstation will be returned to Tangent. If you choose to continue with the lease program, you will receive a new workstation.

red bullet Is the lease program mandatory?
No.

red bullet What types of workstation are available for lease?
There are several types of workstations available for lease. Complete list and options are available here.

red bullet Why is there no charge for Windows and the other Microsoft products?
Information Technology Services has purchased a Microsoft Campus Agreement that covers all SIUE owned or leased workstations.

red bullet Are the Tangent computers Oracle-compliant?
Yes.

red bullet How can I initiate a lease?
  • Complete a Lease Agreement.
  • Send the the Agreement by campus mail to OIT at Box 1068 or by fax at 618-650-3599.
  • A customer service representative will contact you by telephone to verify your request.

red bullet When will I receive the leased workstations?
Workstations will be installed in your office approximately 30 days after receipt of your Lease Agreement.

red bullet How do I make lease payments?
The lease payments will automatically be transferred from your unit's account each month.

red bullet Who will service the leased workstations?
Tangent technicians or Tangent-certified SIUE technicians will provide service. Tangent stores spare parts on campus. Hardware failures will be repaired with priority service. Call ITS Customer Support at 618-650-5500 for assistance.

red bullet Can I add memory or a disk drive to my leased computer?
Only Tangent-certified technicians may open the computer case. Please call ITS Customer Support at 618-650-5500 for assistance with purchasing and installing additional equipment.
URL: http://www.siue.edu/HELPDESK/LEASE/faq.html
Published by: Information Technology Services
Last Update: November 17, 2008 by lwalker@siue.edu